Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
Provide requested customer reporting on required regular customer requested cadences.
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National Exercises: Lead annual PayNet DR exercises and PNB DR line testing
Cybersecurity Drills: Collaborate with Security Management to lead and execute high-stakes Cybersecurity Drills (Ransomware/Wiper scenarios).
New System Onboarding: Provide expert advisory and define scenarios for Mock Run Tests for all new systems. Evaluate SIT/UAT results to authorize the first-time failover to DR.
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Interpret unit policies and procedures to new staff.
Assess and analyse individual patients to determine their need for occupational therapy intervention through patient-centred practice.
Plan, implement, evaluate, treat and progress patients care, incorporating risk assessment, to maximise functional independence and rehabilitation potential.
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To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
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To prepare reports and other documentations as required by Management To undertake special assignments, ad hoc functions and related duties as when required. To execute projects from its commencement to completion.
Qualifications & experience
CandRequireidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Master's Degree, Engineering (Mechanical), Engineering (Others) or equivalent.
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Lead and mentor a small team of engineer of the technical department;
Assists with technical presentations to internal and external parties as required;
Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments;
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