Expert on knowledge tools, client management tools and remote control software to help resolve at least 80% of calls online, without having to dispatch to service partners or desk side support technician.
Cross-Functional Support: Collaborate closely with Production, TPD, Manufacturing Engineering, and Planning teams. Participate in continuous improvement projects, support meetings, and assist in implementing approved process updates. Success is effective teamwork and smooth implementation of improvements.
Validation Protocols: Gain direct exposure to drafting and executing validation documentation, including cleaning validation (utilizing swab and rinse sample techniques) and clean hold time studies.
Bridge Communication Channels: Serve as an effective liaison between front-line business users, specialized support teams, and regional leaders to streamline issue resolution and foster collaborative working relationships
This role is ideal for Science, Pharmacy or Biomedical students looking to gain hands on experience in pharmaceutical product strategy, market access & launch execution.
This role is ideal for science, pharmacy or biomedical students looking to gain hands on experience in pharmaceutical product strategy, market access & launch execution.