2,800+ It Helpdesk Jobs - September 2026 - High Salaries

Showing 2,811 jobs results for "it helpdesk"
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  • Monitor system issues, follow up on resolutions and ensure timely escalation where required.
  • Provide daily operational support for menu, product and pricing updates.
  • Ensure accurate and timely updates across POS systems and delivery marketplaces. ...
Posted
21 days ago
  • Monitor system issues, follow up on resolutions and ensure timely escalation where required.
  • Provide daily operational support for menu, product and pricing updates.
  • Ensure accurate and timely updates across POS systems and delivery marketplaces. ...
Posted
21 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
14 days ago

Singapore

  • Serving as 2nd level support for technical and quality issues specific to assigned machine platforms, demonstrating in-depth knowledge and expertise in these areas.
  • Utilizing the JIRA service desk system proficiently to efficiently manage issue resolution, meeting or exceeding Service Level Agreement (SLA) requirements.
  • Actively participating in structured knowledge transfer sessions and leveraging field issue experiences to continuously enhance problem-solving capabilities and technical expertise. ...
Posted
a month ago

Taman Wilayah Selayang

  • Provide end-user training: Offer technical support and training for hardware and software issues
  • Handle guest billing: Process equipment and service billing for guests, address internal/external concerns, and authorize necessary billing adjustments to ensure guest satisfaction
  • Document maintenance activities: Record completed repairs, routine maintenance, and special service requests for all technology equipment and flag any issues requiring further attention ...
Posted
a month ago
  • Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine
  • Over 15 years of Strong Establishment! (KL, JB, Penang, N.S, Ipoh, Batu Pahat, Thailand, Singapore)
  • Happy, Positive and Fun Working Environment. ...
Posted
a month ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
14 days ago

Petaling

  • Support sales teams with tenders and project management by supplying detailed specifications, calculations, delivery timelines, and addressing operational concerns
  • Liaise with subcontractors and suppliers to obtain pricing and technical specifications aligned with tender requirements
  • Identify business opportunities and upsell potential, coordinating handovers to external sales teams ...
Posted
a month ago

Afiintra Technologies Sdn. Bhd. (200101014862 | 550619-P)

KL City

  • Monitor the health, performance and availability of CCTV systems and servers.
  • Perform preventive and corrective maintenance for surveillance equipment and infrastructure.
  • Configure and troubleshoot IP cameras, network switches, PoE switches, routers and related network connectivity. ...
Posted
a month ago

Singapore

Posted
15 days ago

KL City

  • Receive, track and resolve employee service requests submitted through email, telephone and the internal support portal.
  • Provide first-line support and user administration for customers accessing WellStat’s platform.
  • Develop scalable technical support processes, procedures and documentation. ...
Posted
a month ago

JK TECHNOLOGY PTE LTD

Singapore

  • Good communication skills with customer service attitude
  • Handle incoming calls and enquires from corporate customers
  • Answer email correspondence in a prompt and efficient manner ...
Posted
a month ago

Singapore

  • Working location: West
  • Working hours: Monday to Friday (8.30am to 5.30pm)
  • Manage the current IT team, and oversee general day to day activities, and major project management for IT. Also to oversee company Smart IT infrastructure, and work together with the IT Team to achieve a balanced work environment. ...
Posted
a month ago

Singapore

  • Operational release activities include leading deviation investigations and trend investigations alongside documentation of the root cause analysis, identification of appropriate Corrective and Preventive Actions (CAPAs) and product impact assessment that supports timely lot disposition.
  • Degree in Biotechnology/Biomedical Science
  • Relevant manufacturing/process/QA operation experience would be advantageous ...
Posted
a month ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
15 days ago

Singapore

  • Photography & Videography: Provide full media coverage for school events, execute basic post-production trimming or cropping, and archive digital assets securely.
  • e-Broadcast Dissemination: Upload and schedule internal and external school communications, tracking delivery success and escalating anomalies to the ICT Manager.
  • Inventory Control: Conduct routine physical stock checks to reconcile asset tags, serial numbers, and equipment conditions against digital logs. ...
Posted
a month ago

Yishun

  • Keep the centre front clean and organised, and assist with filing, data entry, and inventory tracking.
  • Direct experience managing live customer interactions — from handling difficult conversations to resolving enquiries on the spot.
  • Working knowledge of centre operations including registration workflows, fee processing, and administrative systems. ...
Posted
15 days ago

Singapore

  • Monitor daily order drop off, creating Purchase orders for vendors and monitor RTV
  • Establish efficient stock management tools and processes across all platforms to enhance overall productivity.
  • Lead the operations admin support team, supporting both the admin and warehouse operations teams in achieving their objectives and resolving day-to-day challenges while aligning with corporate competencies. ...
Posted
15 days ago

KL City

  • Support includes: understanding Food and Beverage operational flow, user requirements / installation and setup of equipment such as servers, workstations, printers and other relevant devices / system configuration / site survey and testing for the system equipment / remote system testing / simple documentation etc.
  • Knowledge of network cable connection for multiple hardware devices is required.
  • Ensure the solution meets specifications and functions per customer specific operational work flow. ...
Posted
22 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
15 days ago

Singapore

  • Follow up promptly on requests and action items
  • Maintain a positive and professional attitude at all times
  • Support senior team members in managing client accounts ...
Posted
a month ago

Singapore

  • Follow up promptly on requests and action items
  • Maintain a positive and professional attitude at all times
  • Support senior team members in managing client accounts ...
Posted
a month ago

Singapore

  • Participate in technical escalations and work closely with engineering teams to resolve complex issues.
  • Follow all safety, quality and operational procedures.
  • Maintain a high standard of customer service and build strong customer relationships. ...
Posted
15 days ago
Posted
22 days ago

Malaysia

  • Ensure all products requiring servicing, repair, or failure analysis are properly registered, traceable, and processed according to the defined service workflow without omission.
  • Coordinate product receiving, outgoing shipments, customer returns, and decontamination documentation with internal stakeholders, logistics partners, and customers.
  • Drive achievement of service center KPIs including safety, quality, delivery, cost, productivity, service lead time, customer response time, inventory accuracy, and on-time system updates. ...
Posted
22 days ago

OCEAN BEE GLOBAL PTE. LTD.

Singapore

  • Upload and publish school content (announcements, circulars, newsletters, photos).
  • Provide photography and videography coverage for school events; perform basic post-production editing and archiving.
  • Upload and schedule e-Broadcast materials for internal/external communications. ...
Posted
a month ago

KL City

  • Work Mode: Work from Office
  • This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
15 days ago

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