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500+ It Helpdesk Jobs in Wp Kuala Lumpur - October 2026 - High Salaries
Showing 567 jobs results for
"it helpdesk"
in Wp Kuala Lumpur
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MYR3,500 - MYR4,000 Per Month
KL City
- Escalate issues according to procedures.
- Meet KPI/SLA targets.
- Follow operational procedures and quality standards. ...
Posted
9 hours ago
(Timesconsult) Times Management Consultancy Sdn. Bhd.
MYR1,700 - MYR2,000 Per Month
KL City
- c) Discovering customers’ needs
- d) Responding to customers’ needs
- e) Ensuring customers leave with pleasure ...
Posted
4 days ago
Undisclosed
KL City
- Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
- Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
- Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
4 days ago
Undisclosed
KL City
- Understand and follow the company procedures: Provide accurate, valid and complete information by using the right methods/tools.
- A go-getter, and problem solver mindset to proactively customize solution for each customer needs
- Acute sense of discernment and diplomacy to arbitrate fairly on difficult cases and situations ...
Posted
4 days ago
Undisclosed
KL City
- Work within a multidisciplinary engineering environment.
- Ensure effective coordination of technical interfaces during the detailed engineering phase.
- Work closely with the different project stakeholders involved in interface activities. ...
Posted
2 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Conduct user training and product demonstrations for both new and existing clients.
- Prepare and maintain user guides, system documentation, and customization records.
- Handle customer enquiries related to POS and application-related technical issues. ...
Posted
11 hours ago
Skill Quotient Technologies Inc
MYR7,000 - MYR10,000 Per Month
KL City
- Analyze technical requirements and translate them into effective application solutions.
- Perform application troubleshooting, debugging, and root-cause analysis.
- Support application deployments, testing, maintenance, and production activities. ...
Posted
13 hours ago
Info Tech Systems Integrators (M) Sdn Bhd
MYR3,000 - MYR3,600 Per Month
KL City
- Remotely connected to customer workstations or servers to troubleshoot software-related issues.
- Accountable for meeting individual KPIs and team goals and following procedures.
- Perform data migration works and conduct product training to end user, when necessary. ...
Posted
12 hours ago
MYR4,000 - MYR6,000 Per Month
KL City
- Professional Certificate, Diploma in Information Technology, Accounting or equivalent
- Experience in Software testing and support of accounting or inventory software
- Accounting knowledge will be an advantage ...
Posted
10 hours ago
MYR3,500 - MYR4,500 Per Month
KL City
- Troubleshoot, diagnose, and resolve application issues within SLA timelines.
- Manage and track support tickets, ensuring timely updates and resolution.
- Support system testing, validation, and minor configuration or customization tasks. ...
Posted
10 hours ago
MYR2,000 - MYR3,000 Per Month
KL City
- Install and configure Windows, ChromeOS and relevant drivers.
- Perform testing and Quality Control (QC) on refurbished laptops.
- Test screen, keyboard, touchpad, battery, WiFi, Bluetooth, USB ports, speakers, camera and other functions. ...
Posted
10 hours ago
MYR4,500 - MYR6,000 Per Month
KL City
- Capacity Planning: Develop and propose capacity management plans to prevent business disruptions and ensure smooth operations.
- Technology Research: Research emerging business technologies and IT software to enhance the organization’s IT systems.
- Policy Development: Develop IT policies and procedures to comply with group and audit/ISO requirements. ...
Posted
10 hours ago
Undisclosed
KL City
- Ensure timely, accurate, and customer-appropriate technical communication
- Lead troubleshooting and resolution for P0/P1 incidents
- Coordinate cross-functional investigations with NOC, Engineering, Product, and other teams ...
Posted
9 hours ago
MYR3,453.33 - MYR6,186.43 Per Month
KL City
- Support Windows operating systems and Microsoft Office/Microsoft 365 applications.
- Assist users with account, password, email, and application-related issues.
- Provide remote and onsite technical support. ...
Posted
8 hours ago
Undisclosed
KL City
- Availability & Quality Improvement:
- Proactively identify and address issues impacting application availability and quality. Lead incident management efforts, perform root cause analysis, and implement long-term solutions to minimize disruptions and recurring problems.
- Define, monitor, and report on application availability metrics. Establish clear targets for uptime and reliability and drive continuous improvement to meet or exceed service level agreements (SLAs). ...
Posted
8 hours ago
MYR5,000 - MYR8,000 Per Month
KL City
- Escalate complex technical issues to second- or third-level support when necessary.
- Support various applications and productivity tools, especially Microsoft 365 applications:
- Outlook ...
Posted
11 hours ago
Undisclosed
KL City
- Set up and troubleshoot routers, switches, Wi-Fi and Internet connectivity.
- Troubleshoot Windows, Microsoft Outlook, email and antivirus issues.
- Assist with servers, NAS, VPN, cloud and VPS connectivity. ...
Posted
13 hours ago
MYR4,000 - MYR5,500 Per Month
KL City
- Assists in operating system management, software installations, and patch management
- Work with vendors, outsourcers and contractors to provide services of (but not limited to):
- Helpdesk ...
Posted
10 hours ago
MYR3,600 - MYR5,000 Per Month
KL City
- To carry out any other new application/system implementation, support and development assignment as and when required.
- Minimum Diploma in Computer Science, Software Engineering, Information Technology or similar technical certificate.
- At least 3-4 years of working experience in similar capacity, preferably in retail industry. ...
Posted
9 hours ago
MYR3,000 - MYR3,800 Per Month
KL City
- Create, manage, modify, and deactivate user accounts according to company policies.
- Monitor system performance and ensure the availability of IT services.
- Provide Level 1 and Level 2 technical support for end users. ...
Posted
9 hours ago
MYR14,000 - MYR15,000 Per Month
KL City
- Strong SQL skills, including querying and troubleshooting databases.
- Good scripting skills, such as Shell/Bash, Python, or similar.
- Experience supporting enterprise applications in a production or technology environment. ...
Posted
9 hours ago
MYR2,000 - MYR3,500 Per Month
KL City
- Strong analytical and problem-solving skills
- Able to work independently and effectively in a team environment
- Posses Own transport ...
Posted
8 hours ago
Career Search Recruitment Agency
MYR5,500 - MYR6,500 Per Month
KL City
- Liaise with internal teams, including Finance, Operations and other relevant departments, to ensure timely resolution.
- Monitor service quality and ensure compliance with established service standards, KPIs and SLAs.
- Conduct quality assurance reviews and provide constructive feedback to improve customer service performance. ...
Posted
4 days ago
Undisclosed
KL City
- Document customer issues in detail, including symptoms, troubleshooting steps, system conditions, replication procedures, root-cause findings, and resolutions.
- Manage and respond to escalated issues, coordinating with technical support, development, cloud operations, customer experience, sales, and other internal teams as needed.
- Stay current with software releases, updates, product changes, known issues, and support procedures to provide accurate and timely customer assistance. ...
Posted
5 days ago
Undisclosed
KL City
- Document IT processes and coordinate user training as needed.
- Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.
- Oversee office networking, including managing firewalls and switches. ...
Posted
5 days ago
Undisclosed
KL City
- reporting
- Write and optimize MySQL queries — SELECT, JOIN, GROUP BY, subqueries, stored
- procedures ...
Posted
5 days ago
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