59 It Helpdesk Jobs in Shah Alam - September 2026 - High Salaries

Fresh Graduates

Assist customers in resolving technical issues using internal knowledge resources.
Ensure all support cases are handled within the agreed service level (SLA).
Prepare service reports and maintain proper documentation after each support assignment. ...

Infra Support Engineer Infra Support Engineer

Posted

a month ago

SolveIT Consultant Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Contract

Technical Support (Live Chat) – Iot & Smart Gadgets Technical Support (Live Chat) – Iot & Smart Gadgets

Manage Windows & Linux servers, patching, monitoring and troubleshooting.
Handle VMware, backup, storage and recovery operations.
Coordinate with ISPs, vendors and facility teams for infrastructure issues. ...

Network Infrastructure

Be an early applicant!

Posted

a day ago

DM Dasher Sdn Bhd

MYR3,200 - MYR4,200 Per Month

Fresh Graduates

After sales service Customer Service

Near Train Station

Resolve disputes related to shipment loss, return abuse, and cases outside warranty coverage with a focus on fair resolution.
Follow up on warranty status updates for customers, delivering a personalized touch.
Conduct initial inspections on items returned for warranty, ensuring thorough assessment. ...

Posted

2 months ago

Field Support Engineer

Field Support Engineer Field Support Engineer

Weike Gaming Technology (M) Sdn Bhd

MYR3,500 - MYR4,900 Per Month

Fresh Graduates

Assist customers in resolving technical issues using internal knowledge resources.
Ensure all support cases are handled within the agreed service level (SLA).
Prepare service reports and maintain proper documentation after each support assignment. ...

Slot System Support Engineer Slot System Support Engineer

Posted

a month ago

Slot System Support Engineer

Weike Gaming Technology (M) Sdn Bhd

MYR3,500 - MYR4,900 Per Month

Fresh Graduates

Assist customers in resolving technical issues using internal knowledge resources.
Ensure all support cases are handled within the agreed service level (SLA).
Prepare service reports and maintain proper documentation after each support assignment. ...

Product Support Engineer Product Support Engineer

Posted

a month ago

Product Support Engineer

Weike Gaming Technology (M) Sdn Bhd

MYR3,500 - MYR4,900 Per Month

Fresh Graduates

Assist customers in resolving technical issues using internal knowledge resources.
Ensure all support cases are handled within the agreed service level (SLA).
Prepare service reports and maintain proper documentation after each support assignment. ...

Gaming Support Engineer Gaming Support Engineer

Posted

a month ago

Gaming Support Engineer

Weike Gaming Technology (M) Sdn Bhd

MYR3,500 - MYR4,900 Per Month

Fresh Graduates

Assist customers in resolving technical issues using internal knowledge resources.
Ensure all support cases are handled within the agreed service level (SLA).
Prepare service reports and maintain proper documentation after each support assignment. ...

Systems Support Engineer Systems Support Engineer

Posted

a month ago

Systems Support Engineer

Weike Gaming Technology (M) Sdn Bhd

MYR3,500 - MYR4,900 Per Month

Fresh Graduates

Assist customers in resolving technical issues using internal knowledge resources.
Ensure all support cases are handled within the agreed service level (SLA).
Prepare service reports and maintain proper documentation after each support assignment. ...

Junior Repair Technician — Smart Home & Iot Junior Repair Technician — Smart Home & Iot

Posted

a month ago

DM Dasher Sdn Bhd

MYR2,000 - MYR3,000 Per Month

Electronics Excellent communication

Near Train Station

Occasional on-site servicing at customer premises (company's vehicle provided)
What you'll actually do
Diagnose and repair smart-home & IoT devices (robot vacuums, dashcams, smartwatches, smart TVs, wet/dry vacuums) ...

Posted

2 months ago

Technical Support Engineer Technical Support Engineer

FS Compressor (Malaysia) Sdn. Bhd.

MYR4,500 - MYR5,500 Per Month

Mechanical systems Rotating equipment

Assist in scheduling and completing service and maintenance plans.
Assist in conducting training programs for customers and channel partners.
Prepare technical reports related to compressor systems and provide feedback to other departments, as well as assist in implementing improvement initiatives. ...

Posted

4 days ago

Technical Support Specialist (Mobile) Technical Support Specialist (Mobile)

Today Fix (M) Sdn Bhd

MYR1,700 - MYR2,800 Per Month

Smartphone Repair Hardware Troubleshooting

Fresh Graduates

40000 Shah Alam, Shah Alam

Maintain an organized and clean workspace, ensuring proper handling of tools and parts.
Document all repair processes, including parts used and time taken, for inventory and record-keeping.
Advise customers on device maintenance and potential issues. ...

Be an early applicant!

Posted

13 days ago

Technical Support Specialist (Mobile) Technical Support Specialist (Mobile)

Today Fix (M) Sdn Bhd

MYR1,700 - MYR2,800 Per Month

Fresh Graduates

Smartphone Repair Hardware Troubleshooting

Maintain an organized and clean workspace, ensuring proper handling of tools and parts.
Document all repair processes, including parts used and time taken, for inventory and record-keeping.
Advise customers on device maintenance and potential issues. ...

Be an early applicant!

Posted

13 days ago

Technical Support Engineer Technical Support Engineer

Agensi Pekerjaan Job Search Asia Sdn. Bhd.

MYR3,800 - MYR4,500 Per Month

Technical Support (CMM) Technical Support (CMM)

Perform servicing and repairs to ensure equipment is functioning properly.
Install products according to company standards and customer requirements.
Provide technical support to customers and assist in resolving technical issues.

Troubleshooting

Posted

2 months ago

Tonasco Malaysia Sdn Bhd

Undisclosed

Coordinate Measuring Machine (CMM) Operation Quality Control (QC)

Near Train Station

· Provide feedback to CMM Programmers on measurement or program-related issues.
· Guide and monitor junior staff to ensure inspection accuracy and compliance with procedures.
· Conduct 5S activities and perform routine machine maintenance. ...

Posted

2 months ago

Customer Service Assistant Customer Service Assistant

HSP Scaffolding Sdn Bhd

MYR1,800 - MYR2,500 Per Month

Fresh Graduates

Record Keeping Microsoft Office Suite

Assist in preparing sales reports, presentations, and other documents as needed, compiling data and ensuring accuracy and clarity.
Handle customer inquiries and provide excellent customer service, addressing concerns and resolving issues promptly and professionally.
Coordinate with other departments, such as logistics and finance, to ensure smooth order processing and delivery. ...

Be an early applicant!

Posted

2 days ago

Network Support Engineer Network Support Engineer

SolveIT Consultant Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Contract

System Support Engineer System Support Engineer

Manage Windows & Linux servers, patching, monitoring and troubleshooting.
Handle VMware, backup, storage and recovery operations.
Coordinate with ISPs, vendors and facility teams for infrastructure issues. ...

Network Infrastructure

Be an early applicant!

Posted

a day ago

SolveIT Consultant Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Contract

Customer Service Assistant Customer Service Assistant

Manage Windows & Linux servers, patching, monitoring and troubleshooting.
Handle VMware, backup, storage and recovery operations.
Coordinate with ISPs, vendors and facility teams for infrastructure issues. ...

Network Infrastructure

Be an early applicant!

Posted

a day ago

A&F Global Group Sdn Bhd

MYR1,750 - MYR2,400 Per Month

Fresh Graduates

Customer Service Associate Customer Service Associate

Near Train Station

Menjalankan urusan pengeposan segala tempahan pelanggan online dan offline, website & media social dan butikAda/Tiada Pengalaman
Menguruskan stok produk dan menjalankan kualiti check & control terhadap setiap produk
Memastikan stok inventori produk diurus secara efisien dan teratur mengikut standard yang ditetapkan syarikat ...

multitasking

Be an early applicant!

Posted

15 days ago

Habib Jewels Sdn Bhd

MYR2,000 - MYR2,500 Per Month

Prepare and verify customer documentation in compliance with company policies and procedures.
Achieve individual sales targets while contributing to the branch's overall performance.
Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...

Customer Service

Posted

2 months ago

IT HELPDESK IT HELPDESK

TECHLAB SECURITY SDN BHD

Service Desk Engineer Service Desk Engineer

We are looking for a reliable and customer-focused IT Helpdesk Support to join our team. You will be the first point of contact for end-users seeking technical assistance.
Responsibilities:
Provide first-level support for hardware, software, and network issues. Troubleshoot and resolve common IT problems.3. Respond to helpdesk tickets, calls, and emails in a timely manner.4. Escalate unresolved issues to appropriate technical teams5. Support users across multiple locations in Klang Valley ...

Posted

23 days ago

Onnec

Internship - Technical Support Internship - Technical Support

Keep users, site contacts and project stakeholders informed, manage expectations and take ownership of assigned tickets through to resolution or appropriate escalation to Group IT, Service Desk, infrastructure, security, business systems or suppliers.
Support APAC onboarding, leaver processing, access requests, device builds, laptop preparation, software installation, equipment deployment and local asset handling for office and project-site users.
Carry out basic administration across Microsoft 365, Entra ID or Active Directory, endpoint management tools, Halo and standard business applications within agreed Group controls and access permissions. ...

Posted

a day ago

Sharp Electronics (M) Sdn. Bhd

Internship

IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )

Assist in Log and document all support requests and incidents accurately.
Assist in ensure timely resolution of incidents within established SLAs.
Assist in escalate unresolved issues to higher-level support when necessary. ...

Posted

5 days ago

Yamazen Malaysia Sdn Bhd

Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
Manage IT licenses and assets, including inventory tracking and procurement coordination. ...

Posted

16 days ago

IT SUPPORT IT SUPPORT

IHT Rehab Selangor

Assist with hardware/software installation and configuration
Support network, Wi-Fi and other IT infrastructure
Assist with HIS and other business application support ...

Posted

24 days ago

IT Support IT Support

Crt Manufacturing Sdn Bhd

Service Desk Engineer Service Desk Engineer

Troubleshoot LAN, Wi-Fi and internet connection issues.
Provide support for Microsoft Office / Microsoft 365, email and user accounts.
Monitor and maintain company IT equipment and systems. ...

Posted

25 days ago

Onnec

Service Desk Engineer Service Desk Engineer

Keep users, site contacts and project stakeholders informed, manage expectations and take ownership of assigned tickets through to resolution or appropriate escalation to Group IT, Service Desk, infrastructure, security, business systems or suppliers.
Support APAC onboarding, leaver processing, access requests, device builds, laptop preparation, software installation, equipment deployment and local asset handling for office and project-site users.
Carry out basic administration across Microsoft 365, Entra ID or Active Directory, endpoint management tools, Halo and standard business applications within agreed Group controls and access permissions. ...

Posted

23 days ago

ONNEC Group

IT Support Executive IT Support Executive

Keep users, site contacts and project stakeholders informed, manage expectations and take ownership of assigned tickets through to resolution or appropriate escalation to Group IT, Service Desk, infrastructure, security, business systems or suppliers.
Support APAC onboarding, leaver processing, access requests, device builds, laptop preparation, software installation, equipment deployment and local asset handling for office and project-site users.
Carry out basic administration across Microsoft 365, Entra ID or Active Directory, endpoint management tools, Halo and standard business applications within agreed Group controls and access permissions. ...

Posted

23 days ago

BBW Books Singapore Pte Ltd

IT Service Desk Analyst (L1 - L2) IT Service Desk Analyst (L1 - L2)

Manage IT assets, software licensing compliance, preventive maintenance, and inventory records.
Record, track, and resolve support requests through the IT Service Management (ITSM) platform while meeting agreed service levels.
Ensure subscription-based software and applications remain active and operational, and provide after-hours support when required. ...

Posted

25 days ago

VHR Consultancy

IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )

Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...

Posted

10 days ago

Yamazen Malaysia Sdn Bhd