300+ It Helpdesk Jobs in Selangor - October 2026 - High Salaries

Customer Service Assistant Customer Service Assistant

Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds. ...

Posted

22 days ago

JESS Technology

Customer Service Assistant Customer Service Assistant

Puchong

Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine
Over 15 years of Strong Establishment! (KL, JB, Penang, N.S, Ipoh, Batu Pahat, Thailand, Singapore)
Happy, Positive and Fun Working Environment. ...

Posted

22 days ago

JESS Technology

Support Engineer Support Engineer

Puchong

Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine
Over 15 years of Strong Establishment! (KL, JB, Penang, N.S, Ipoh, Batu Pahat, Thailand, Singapore)
Happy, Positive and Fun Working Environment. ...

Posted

22 days ago

KENANN ENGINEERING (M) SDN. BHD.

IT Executive (Infrastructure - Support) IT Executive (Infrastructure - Support)

Conduct factory acceptance tests, testing and commissioning procedures for all Kenann products.
Conduct training and product presentations for end users when required.
Prepare submission documents for tenders. ...

Posted

22 days ago

Store N Go

Regional Senior Customer Support Specialist Regional Senior Customer Support Specialist

Petaling

Set up computers, user accounts, email accounts, and access rights for new employees.
Provide remote or on-site support when required.
Maintain office network, Wi-Fi, routers, switches, and internet connectivity. ...

Posted

22 days ago

ABB

End User Support Level 1 End User Support Level 1

Posted

15 days ago

Intersoftkk, Inc.

National Contract Logistics IT Specialist (WMS-TMS) National Contract Logistics IT Specialist (WMS-TMS)

Strong knowledge of PC/ Workstation builds. (MS SCCM and MS MDM)
Working knowledge of Active Directory 2003/8/12 R2, Microsoft Office 365, Microsoft Exchange, DNS, DHCP, Group Policy etc.
Basic troubleshooting knowledge of iPad, iPhone, Android, and other smart technologies ...

Posted

22 days ago

Kuehne+Nagel

IT Application Support (L2) IT Application Support (L2)

To deliver logical mapping for interface + report development.
To train superusers on configuration techniques + new/existing functionalities.
To manage change requests including discussion with customers, new requirements review, reconfiguration, testing, training + go-live support. ...

Posted

15 days ago

Mynews Malaysia

Incident Management Analyst (Korean Speaker) Incident Management Analyst (Korean Speaker)

Kota Damansara

Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
Oversee period-end closing, ensuring all data is checked and accurate for business reports.
Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...

Posted

22 days ago

Accenture Southeast Asia

Digital Marketing - Communication Manager Digital Marketing - Communication Manager

Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Build strong customer relationships through effective communication, customer advocacy, and service excellence ...

Posted

15 days ago

ROCKWOOL Group

Customer Support Analyst (12 Months Contract) Customer Support Analyst (12 Months Contract)

Collaborate with internal stakeholders and external partners to ensure effective execution of marketing initiatives.
Manage and optimise digital channels, including websites, social media, email marketing, webinars, and paid media platforms.
Oversee the publishing and activation of content across digital channels, ensuring consistency, accuracy, and optimal reach. ...

Posted

15 days ago

GXS Bank

Technical Reference Support Technical Reference Support

Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
Meet individual and team qualitative and quantitative operations performance metrics
Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...

Posted

23 days ago

Trescal

IT Application Specialist IT Application Specialist

Perform support and helpdesk activities for global users of the Master Library system according to the ticket system.
Perform ad hoc jobs as assigned by the Technical Reference Administrator.
Minimum in Diploma in Electrical/ Electronic Engineering. ...

Posted

23 days ago

Sysmex Asia Pacific

End User Support Engineer End User Support Engineer

Conduct software configurations, testing, and validation for LIS deployments.
Deliver training and technical documentation to end users.
Support system upgrades, maintenance, and rollout of new features. ...

Posted

23 days ago

DFI Retail Group

IT Application Support (L2) IT Application Support (L2)

Perform basic network troubleshooting (LAN / WiFi / VPN / Email).
Manage Tech asset inventory, tagging, and lifecycle tracking.
Conduct software installation, updates, and annual license audits. ...

Posted

23 days ago

My CU Retail Sdn Bhd

IT Specialist - Courtyard by Marriott Subang IT Specialist - Courtyard by Marriott Subang

Manage data flow between platforms, including fixing issues with APIs and automated data transfers (ETL).
Oversee period-end closing, ensuring all data is checked and accurate for business reports.
Collaborate with developers, vendors and business users to solve complex technical problems that need extra attention. ...

Posted

23 days ago

Courtyard By Marriott

Data Centre Engineer Data Centre Engineer

Posted

23 days ago

JLL

Simulator Support Engineer Simulator Support Engineer

Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds.
Create a weekly report to send to the Info Systems Project Management team to assist them in reviewing incidents to determine what events have occurred that may be operational losses.
Work with Service Center to ensure average turn around time (TAT) is within agreed KPI thresholds. ...

Posted

23 days ago

BATS Aviation Sdn Bhd

Ensure simulators meet operational and training requirements
Diploma or Degree in Avionics Maintenance
Knowledge in Electrical and Electronics systems ...

Posted

23 days ago

IT IT

GULF LUBES MALAYSIA SDN BHD

Desk Service Senior Technician Desk Service Senior Technician

Malaysia

Monitor, maintain, and troubleshoot local servers, including file servers, domain controllers and application servers
Manage local network infrastructure (switches, routers, Wi-Fi, firewalls) to ensure stable connectivity and performance
Conduct routine backup, patching and system health checks ...

Posted

23 days ago

Linergy Power Sdn Bhd

Senior Officer, Customer Service, Care Chemicals - Thai Speaking Senior Officer, Customer Service, Care Chemicals - Thai Speaking

Serendah

Equipment Deployment and Maintenance: Responsible for the planning, deployment, and initialization of new equipment, including system installation, software configuration, user account setup, etc. Regularly check equipment updates and maintenance, and ensure equipment security and Performance optimization.
IT Asset and Inventory Management: Update and maintain the IT asset inventory, track desktop devices and software licenses owned by the company, and ensure the accuracy of asset inventory management.
Security and Vulnerability Management: Regularly check and update security patches and vulnerabilities of desktop devices to ensure the security of devices and operating systems. Assist in implementing and enforcing security policies and control measures, and conduct security vulnerability assessments and risk management ...

Posted

a day ago

BASF

Senior Officer, Customer Service, Care Chemicals - Thai Speaking Senior Officer, Customer Service, Care Chemicals - Thai Speaking

Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
Contribute to process discipline, service quality, and continuous improvement in daily operations
Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...

Posted

19 hours ago

BASF

Officer, Customer Service, Care Chemicals - Thai Speaking Officer, Customer Service, Care Chemicals - Thai Speaking

Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
Contribute to process discipline, service quality, and continuous improvement in daily operations
Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...

Posted

19 hours ago

BASF

Fortinet Resident Engineer Fortinet Resident Engineer

Support Customer Service Supervisors and cross‑functional partners to ensure stable operations and customer satisfaction.
Contribute to process discipline, service quality, and continuous improvement in daily operations
Create, maintain, and process sales orders in SAP, including order creation, changes, and completion. ...

Posted

19 hours ago

Datadot Software Solution

HR Service Delivery Generalist I, APAC HR Service Delivery Generalist I, APAC

Troubleshoot WAN, routing, and connectivity issues.
Perform incident management and root cause analysis.
Support planned changes, upgrades, and maintenance activities. ...

Posted

17 days ago

Danaher

Sea Logistics Operational Care Expert, ISC Sea Logistics Operational Care Expert, ISC

Support regional inquiry queue performance through effective case management and prioritization
Identify recurring issues and contribute to process improvement and standardization
Contribute to knowledge management, documentation, and workflow improvements ...

Posted

19 days ago

Kuehne+Nagel

Arcade Technical Specialist Arcade Technical Specialist

To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity. ...

Posted

11 days ago

Asure Amusement (MY) Sdn Bhd

Eksekutif Sokongan Teknikal Eksekutif Sokongan Teknikal

Puchong

· Troubleshoot and repair mechanical, electrical and electronic components, including motors, gears, belts, bearings, sensors and switches.
· Ensure all game machines are safe and in good working condition.
· Perform basic IT and network troubleshooting related to game machines. ...

Posted

22 days ago

Rifhan Teknologi Sdn. Bhd.