Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
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Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
Handle shipment delays, cargo damage, or customs issues, provide solutions and alternatives to minimize disruption, and provide internal updates on shipment status and issues to relevant stakeholders
Act as the main point of contact for customers on shipment enquiries and updates, resolve customer complaints, delays, or shipment issues promptly, maintain strong relationships with clients to ensure repeat business, and provide excellent customer service and support
Coordinate end-to-end shipment process (export/import/transshipment), ensure compliance with customs regulations and documentation requirements, monitor shipment movement and ensure timely delivery, and coordinate with warehouse and transport teams for cargo handling.
...
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
Calendar Management
Travel Arrangements
Communication Skills
Time Management
Discretion and Confidentiality
Problem-Solving
Executive Assistance
Organizational Skills
Interpersonal Skills
Microsoft Office Suite
Investigate all accidents, incidents, near misses, and occupational diseases; ensure timely corrective and preventive actions.
Coordinate statutory health surveillance programs such as PMA, PMT, PMD, audiometric tests, LEV inspections, CHRA, and calibration of monitoring equipment.
Ensure compliance with all applicable legal and regulatory requirements under DOSH, DOE, BOMBA, and other relevant authorities.
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Provide leadership, coaching, and guidance to Group Leaders and team members to ensure effective team performance and development.
Ensure employees are adequately trained, qualified, and competent to perform their assigned tasks in accordance with applicable procedures and work instructions.
Work closely with cross-functional teams, including Quality, Engineering, Supply Chain, Planning and other relevant functions to resolve production, material, quality, and process issues.
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