Perform preventive maintenance activities, including cleaning, lubrication, inspection, adjustment, and replacement of consumable components such as filters, belts, and bearings.
Troubleshoot and repair equipment issues involving motors, pumps, fans, valves, dampers, sensors, actuators, thermostats, and variable speed drives (VSDs).
Utilize maintenance tools and testing equipment to identify root causes and support timely restoration of equipment performance....
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
Identifies additional service opportunities with customer....
Vendor & Carrier Coordination: Work with telecom providers, third-party managed services, and hardware vendors for circuit delivery and infrastructure procurement.
Project Management: Oversee the lifecycle of network rollouts, from initial design and budgeting to deployment and post-implementation review.
Tier 3 Escalation: Act as the ultimate escalation point for complex network outages, routing loops, and critical performance degradation...