Establish and maintain strong working relationship with Local Services, other teams within the SSC and Center of Excellence
Ensure that closing timelines meet the Group Corporate requirements
Ensure all work instructions, standard operating procedures are complied. Review and escalate local specific variances to Key Accountant/Team Lead for further assessment and discussion
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Timely communication with clients through letters and phone calls to complete the reviews before overdue date.
Follow-up on deficient cases, issue follow-up letters and adhere by the timeline required to be served to the clients before hard hold date.
Timely placement of risk codes for deficient customers and removal of risk codes once customer has reverted with appropriate documents and information.
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Manage country financial performance through deep understanding on business dynamic, track & monitor both financial and business KPIs and provide insightful financial advice to drive country performance,
Partner closely with country key stakeholders and ensure on-time communication on financial outlook, risks and opportunities between country and cluster. Assess and verify information and assumptions using essential business knowledge.
Provide comprehensive financial analysis both regular & adhoc request from key stakeholders, including (but not limited to) profitability analysis – pricing strategy and margin expansion, cost spending analysis and other relevant aspects of financial management.
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Financial Analysis & CRM Insights: Conduct financial modeling, margin analysis, and pipeline tracking by CRM to deliver data-driven insights for negotiations and sales forecasting.
Contracting and Compliance: Review contract documentation to ensure total compliance with company policies, accurate revenue recognition and agreement.
Performance Monitoring: Implement tracking mechanisms to ensure closed deals achieve projected financial targets, identifying variances and optimization opportunities.
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Provide guidance to internal stakeholders and suppliers on procurement processes, policies, systems, and workflow requirements
Investigate and resolve procurement and P2P exceptions, including PR-to-PO issues, supplier registration queries, approval workflow delays, and system-related concerns.
Coordinate with Procurement Operations, Accounts Payable, Vendor Management, and technical support teams to ensure timely issue resolution and escalation management.
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Review applications for working capital, term loans, invoice-financing and project financing after conducting due diligence on the applicants and to structure appropriate credit facilities in line with the purpose of the facility.
Analyze and evaluate credit applications in line with the Company's Credit Policy guidelines and regulatory guidelines and prepare credit memos for Management approval.
Preparation of Letter of offers and Security Documentation for facility drawdown.
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Acquirer Communication: Communicate with acquirers, manage their expectations, and respond to queries to support favourable outcomes.
Status Monitoring & Reporting: Monitor chargeback status (win/loss) through to resolution and prepare accurate reports on volumes, outcomes, and root causes.
User Communications: Manage communications with users to handle chargeback cancellations and appeals professionally and in a customer-centric manner.
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Act as the business focal point for ERP access management and security, including ownership and continuous improvement of Job Archetypes, business roles, and governance.
Partner with Enterprise Access Management and IT teams to ensure access provisioning, security controls, compliance activities, and access reviews are completed effectively and on time.
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Participate in regulatory engagements or consultations, application of licenses or exemptions, and ensure business and management are informed and prepared against material reforms and developments
Compliance & Risk enthusiast - you've racked up at least 2 years of experience in compliance and/or KYC experience, and expertise within the financial services or payment industry. Relevant knowledge on payments related regulations in Singapore will be a plus
Analytical & detail-oriented thinker - you possess excellent problem-solving skills with demonstrated experience in solving complex business with analytical thinking. You have the tendency to focus on details and hate to miss out on specifics
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Experience in digital-related areas, including user journey analysis during solution assessment, design thinking, and human-centric approaches to solution assessment.
Excellent communication and collaboration skills, with the ability to communicate clearly and professionally in a fast-paced, deadline-driven environment.
Strong conceptual and problem-solving abilities.
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Identify cleanup activities within Air Liquide IoT/OT legacy security issues and achieve pragmatic and measurable objectives.
Coordinate Penetration Testing activities on critical sites. Responsible to track and monitor those identified gaps till closure
Socialize security policy and standards across relevant areas of the OT organization - empowering and educating people to build secure and compliant systems.
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