Support the preparation of new outlet openings, including outlet checklists, campaign materials, staff readiness items, and coordination with relevant departments.
Assist in implementing operational SOPs, process updates, training materials, and instructions from HQ across all outlets.
Conduct outlet visits or ground follow-ups when required and provide clear updates on observations, operational issues, staff feedback, and customer behaviour.
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Maintain rotation of inventory to ensure FIFO picking of lot number sequences.
Report all cycle count data to management for review and publication. Determine accuracy percentages based on lines counted, units counted, and variance cost.
Interface with the Management of each functional area as needed.
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Identify opportunities to improve standard reports and dashboards and work with internal stakeholders to plan, implement and roll out these solutions.
Identify key business challenges, pinpoint commercial process inefficiencies, propose and drive solutions, present such issues and opportunities to senior stakeholders.
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Actual: Support operations financial closing & reporting. Provide timely and accurate cost analysis (Manufacturing, Procurement, Supply Chain). Take the lead on in-depth actual variance analysis around purchase prices, material productivity and conversion costs. Support the preparation of the MMR report and the collection of Key Performance Indicators. Conduct regular reviews with budget owners, for example the Maintenance, HR and Purchasing departments and/or with other key stakeholders, by being their business partner and guiding them towards excellence in costs.
Budget: Identify business opportunities in material productivity increase and conversion cost reduction. Calculate cost productivity projects. Support the annual budget and the standard cost price preparation, by ensuring that all inputs are processed correctly and in line with the timelines.
Investments and Assets: Collaborate in the CAPEX / Management Investment Council (MIC) processes for the factory and follow up spending with project leads. Prepare and calculate Capital Expenditure Requests.
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Collaborate with DC Managers to identify and resolve bottlenecks, constraints and/or potential product shortages within the distribution network
Monitor distribution lead-times and lead-time variability, and collaborate with Logistics to ensure key master data is accurate in planning systems/reports to drive correct behavior
Analyze and share daily, weekly & monthly performance reports focusing on KPI’s and stocking-level trends.
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Identify opportunities to improve standard reports and dashboards and work with internal stakeholders to plan, implement and roll out these solutions.
Identify key business challenges, pinpoint commercial process inefficiencies, propose and drive solutions, present such issues and opportunities to senior stakeholders.
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Requirements:Fresh graduates are welcome to applyBasic knowledge of customer serviceWilling and able to work in shiftsMinimum qualification of SPM or DiplomaFluent in English (spoken and written)Basic IT knowledgeAble to work under pressurePossess a good track record
Key Responsibilities:Responding to customer inquiries via phone and email in a timely and professional manner.Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process.Liaising with internal teams to ensure that customer issues are resolved promptly and effectively.Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system.Providing training to customers as needed to ensure that they can effectively use our online booking tool.Contributing to the development and improvement of our online booking tool by providing feedback and suggestions based on customer feedback.
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Maintain rotation of inventory to ensure FIFO picking of lot number sequences.
Report all cycle count data to management for review and publication. Determine accuracy percentages based on lines counted, units counted, and variance cost.
Interface with the Management of each functional area as needed.
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Perform month end closing for project-based business, ensure accurate revenue and cost recognition in line with accounting standards. Provide in-depth analysis of the financial performance.
Review project cost to ensure project costs is align with approved budgets and maintaining project files.
Prepare earned revenue reports and billed revenue reports for business stakeholders.
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Operational Collaboration: Partner with warehouse supervisors, clients, and internal teams to enforce SOP compliance and resolve operational stock issues.
Process Optimization: Participate in continuous improvement (Kaizen) and digitalization initiatives to improve inventory workflows.
Diploma or Degree in Logistics, Supply Chain, Business, or equivalent hands-on experience.
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Requirements:Fresh graduates are welcome to applyBasic knowledge of customer serviceWilling and able to work in shiftsMinimum qualification of SPM or DiplomaFluent in English (spoken and written)Basic IT knowledgeAble to work under pressurePossess a good track record
Key Responsibilities:Responding to customer inquiries via phone and email in a timely and professional manner.Providing end-user support for our online booking tool, including troubleshooting technical issues and guiding users through the booking process.Liaising with internal teams to ensure that customer issues are resolved promptly and effectively.Ensuring that all customer inquiries and issues are logged and tracked in our ticketing system.Providing training to customers as needed to ensure that they can effectively use our online booking tool.Contributing to the development and improvement of our online booking tool by providing feedback and suggestions based on customer feedback.
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