Lead the investigation, resolution, and documentation of customer complaints, ensuring Corrective and Preventive Actions (CAPA) are effectively implemented
Supervise, monitor, and evaluate the performance and achievements of subordinates, providing regular coaching, mentoring, and disciplinary guidance where necessary
Plan and conduct training programs for QA/QC staff, including new employee induction, technical training, and refresher sessions
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Create detailed 3D CAD models, assemblies, and mechanical drawings for project proposals, system development, and implementation.
Evaluate the feasibility, functionality, and manufacturability of proposed mechanical designs, including identifying potential design improvements and risks.
Collaborate with cross-functional teams, including software, vision, electrical, and production teams, to ensure seamless integration of mechanical and automation systems.
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