Perform overall server administration and maintenance, including Windows Server and Linux Server operation, system monitoring, incident troubleshooting, access control, capacity checks, backup verification, and routine maintenance.
Support infrastructure solution evaluation and implementation, including storage, backup, virtualization, and other enterprise IT infrastructure solutions.
Prepare and maintain technical documentation, operation procedures, system records, troubleshooting notes, and change records.
...
Lead and manage the asset lifecycle process from procurement to asset disposal
Lead weekly team meetings with members in Asia
Work in conjunction with other IT Coaches on improving the quality of support services by identifying areas that need improvement through analysis, performance metrics reporting and identifying consistent and persistent problems from incidents
...