Plan, implement, and review business applications to ensure effectiveness and compliance, while driving digital transformation, operational efficiency, and global standards for system integrity, security, and governance. •
Develop and maintain technical support documentation, ensuring compliance with approved standards and procedures, and proper recording of all activities, including user and technical manuals. •
Assist in handling incidents or problems of any priority that impact services, act as an escalation point for unresolved issues, and help maintain SLAs by guiding the resolution of incidents, problems, maintenance, and enhancement requests for assigned applications. •
...
Plan, implement, and review business applications to ensure effectiveness and compliance, while driving digital transformation, operational efficiency, and global standards for system integrity, security, and governance. •
Develop and maintain technical support documentation, ensuring compliance with approved standards and procedures, and proper recording of all activities, including user and technical manuals. •
Assist in handling incidents or problems of any priority that impact services, act as an escalation point for unresolved issues, and help maintain SLAs by guiding the resolution of incidents, problems, maintenance, and enhancement requests for assigned applications. •
...
Plan, implement, and review business applications to ensure effectiveness and compliance, while driving digital transformation, operational efficiency, and global standards for system integrity, security, and governance. •
Develop and maintain technical support documentation, ensuring compliance with approved standards and procedures, and proper recording of all activities, including user and technical manuals. •
Assist in handling incidents or problems of any priority that impact services, act as an escalation point for unresolved issues, and help maintain SLAs by guiding the resolution of incidents, problems, maintenance, and enhancement requests for assigned applications. •
...
Operate the melter machine according to the specification and standard that has been set by the company
Monitor melting conditions of the raw material inside melter so that no hot spots are formed, melting are in place, gas and electrical heating are optimally set
...
Perform and coordinate the development of the application system from gap analysis, functional and technical specification, and detailed design, including unit and systems integration testing as per users’ specification.
Prepare System Requirement and Design Specification document for user’s sign off.
Provide support to resolve IT issues/problems related to application implemented as reported to IT Helpdesk within the service level agreement to minimise business disruption.
...