Manage customer requirements and expectations to ensure successful project delivery.
Perform quality reviews on reports and deliverables.
Coordinate with all project stakeholders including internal parties, customers, vendors and subcontractors to ensure smooth project implementation.
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A bachelor's or master's degree in business, aeronautics, information technology, or a related field.
A minimum of four years’ experience in product management, with a proven track record of delivering complex digital products in a fast-paced operational environment.
A minimum of four years’ experience in airline operations is required, either in ground roles such as an Integrated Operations Centre or Airport, or within Flight Operations serving in Line Operations and Flight Dispatch functions or as a First Officer with ICAO ATPL or CPL with a MEIR and total flying time of at least 1500 hours
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Proof of Concept (PoC) & Pilot Support: Plan and oversee PoCs or pilot implementations to validate that proposed solutions meet client requirements.
Costing & Proposal Preparation: Work with vendors and the internal finance team to develop comprehensive, accurate pricing proposals and bill of materials (BoM).
Strategic Collaboration: Act as a bridge between the sales team, solution specialist and technical implementation teams, providing feedback on market requirements and customer trends.
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Manage customer requirements and expectations to ensure successful project delivery.
Perform quality reviews on reports and deliverables.
Coordinate with all project stakeholders including internal parties, customers, vendors and subcontractors to ensure smooth project implementation.
...
Excellent communication, facilitation, and stakeholder management skills, with the ability to engage and influence at all levels, from frontline staff to senior management
Demonstrated experience in business process re-engineering and driving significant change in operational contexts
Innovative and user-centric mindset, with the ability to translate operational pain points into effective digital solutions
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