Hygiene Compliance Enforcement: Oversee the shop floor and audit the kitchen helper's cleaning routines to ensure machines and prep zones remain spotless.
Hygiene Compliance Enforcement: Oversee the shop floor and audit the kitchen helper's cleaning routines to ensure machines and prep zones remain spotless.
Address and resolve customer complaints and concerns promptly and professionally, employing conflict resolution techniques to ensure a positive guest experience.
Lead and motivate the front-of-house and back-of-house teams, fostering a collaborative work environment and ensuring all staff are trained on operational procedures and food safety protocols.
Inventory control: Monitor customer orders, customised products and inventory ageing, and coordinate the application of the First-In, First-Out (FIFO) principle.
Hygiene Compliance Enforcement: Oversee the shop floor and audit the kitchen helper's cleaning routines to ensure machines and prep zones remain spotless.
Menu Development & Standardisation: Support menu development, recipe standardisation, product trials, and ensure consistent execution of new and existing menu items.