5 days per week (Saturday & Sunday off)• Primary shift: Night Shift• May be required to support 24/7 rotational shifts depending on team/business needs• Shift allowances provided
Provide accurate, meaning-for-meaning consecutive interpretation over the phone.• Interpret in various sectors including medical, insurance, finance, emergency line, etc.• Manage tone, pace, and professionalism during live calls• Follow all interpreter protocols, company policies, confidentiality rules, and industry ethics.• Maintain neutrality at all times and avoid personal opinions or additions.• Build and maintain strong terminology knowledge relevant to OPI use cases.• Attend required training, QA reviews, and coaching sessions.• Demonstrate reliable attendance, accurate adherence to shift schedules, and timely completion of tasks.• Follow feedback and improve based on coaching or quality evaluations.• Work independently while maintaining professional communication with supervisors and teammates.• Handle urgent, stressful, or sensitive calls (e.g., medical, emergency, legal) with composure.• Ensure strict compliance with privacy and data protection standards.
Fluency in Mandarin/Cantonese and English (B2+/C1).• Excellent listening skills and ability to interpret accurately.• Strong understanding of cultural nuances and linguistic differences.• Ability to adapt to multiple call types and rapidly changing scenarios.• Calm, professional demeanor during emotionally intense or emergency calls.• High accuracy, attention to detail, and consistency in interpretation.• Ability to work independently and make sound decisions following established protocols.• Strong commitment to confidentiality and data protection.
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Rigorously adhering to internal controls and compliance requirements.
GBS-APAC Finance: Established in Kuala Lumpur in early 2017, our GBS-APAC Finance team manages comprehensive financial transactions for Air Liquide entities across the Asia Pacific region. This includes Accounts Payable, Accounts Receivable and Collections, Treasury Operations, General Ledger management, accounting reports, and closing activities. Our highly experienced finance professionals are committed to Continuous Improvement Projects, leveraging new and emerging technologies and automation to drive operational and cost efficiencies. We are progressively expanding our expertise to encompass a broader scope of activities, including advanced reporting and IFRS 16 implementation.
GBS-APAC Human Resources: Based in Kuala Lumpur, our GBS-APAC HR team is the central hub for HR support for Air Liquide's Asia Pacific colleagues. We ensure the efficient delivery of key HR services, including HR Service Desk support, Employee Lifecycle Data Management, Payroll Operations, Learning & Development, International Mobility and more. A dynamic, cross-cultural, and youthful team dedicated to fostering a positive employee journey through well-defined structures, while continuously seeking ways to improve and harmonize our business processes.
Rigorously adhering to internal controls and compliance requirements.
GBS-APAC Finance: Established in Kuala Lumpur in early 2017, our GBS-APAC Finance team manages comprehensive financial transactions for Air Liquide entities across the Asia Pacific region. This includes Accounts Payable, Accounts Receivable and Collections, Treasury Operations, General Ledger management, accounting reports, and closing activities. Our highly experienced finance professionals are committed to Continuous Improvement Projects, leveraging new and emerging technologies and automation to drive operational and cost efficiencies. We are progressively expanding our expertise to encompass a broader scope of activities, including advanced reporting and IFRS 16 implementation.
GBS-APAC Human Resources: Based in Kuala Lumpur, our GBS-APAC HR team is the central hub for HR support for Air Liquide's Asia Pacific colleagues. We ensure the efficient delivery of key HR services, including HR Service Desk support, Employee Lifecycle Data Management, Payroll Operations, Learning & Development, International Mobility and more. A dynamic, cross-cultural, and youthful team dedicated to fostering a positive employee journey through well-defined structures, while continuously seeking ways to improve and harmonize our business processes.
Rigorously adhering to internal controls and compliance requirements.
GBS-APAC Finance: Established in Kuala Lumpur in early 2017, our GBS-APAC Finance team manages comprehensive financial transactions for Air Liquide entities across the Asia Pacific region. This includes Accounts Payable, Accounts Receivable and Collections, Treasury Operations, General Ledger management, accounting reports, and closing activities. Our highly experienced finance professionals are committed to Continuous Improvement Projects, leveraging new and emerging technologies and automation to drive operational and cost efficiencies. We are progressively expanding our expertise to encompass a broader scope of activities, including advanced reporting and IFRS 16 implementation.
GBS-APAC Human Resources: Based in Kuala Lumpur, our GBS-APAC HR team is the central hub for HR support for Air Liquide's Asia Pacific colleagues. We ensure the efficient delivery of key HR services, including HR Service Desk support, Employee Lifecycle Data Management, Payroll Operations, Learning & Development, International Mobility and more. A dynamic, cross-cultural, and youthful team dedicated to fostering a positive employee journey through well-defined structures, while continuously seeking ways to improve and harmonize our business processes.