Manage Sales Activities: Handle enquiries, quotations, orders, follow-ups, and after-sales service to ensure a smooth customer experience.
Market & Competitor Analysis: Monitor market trends, competitor activities, pricing, and new product launches to identify opportunities and support sales strategies.
Promote Products & Brand: Plan and participate in promotional activities, roadshows, trade fairs, exhibitions, and other marketing initiatives.
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Logistics & 3PL Coordination: Prepare delivery documents, track proof of delivery (POD), update delivery calendars, and coordinate site dispatch with 3PL carriers, warehouses, and project teams.
Invoice Audit & Verification: Perform thorough 3-way checks comparing incoming vendor invoices against Purchase Orders (POs), DOs, and rate cards.
Inventory & Procurement Support: Track stock movement records (inbound/outbound), reconcile DOs against inventory reports, and maintain accurate PO/DO documentation.
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Understand market insights and propose an activation plan — conduct market surveys, track user behaviour, competitor landscape and category trends, and turn findings into account-growth or activation recommendations.
Identify gaps and propose solutions — proactively pinpoint operational, process, or resourcing shortcomings across the four lines and present actionable, data-backed recommendations.
Reporting and post-mortem — deliver regular performance and account reports, evaluate campaign/project/event outcomes, and derive learnings to continuously improve operational effectiveness.
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The role also involves tracking sales performance, forecasting, and contributing to sales strategy and training initiatives to strengthen the global sales pipeline.
Strengthen your reporting and organisation skills by maintaining accurate records and turning data into short, actionable updates for the team.
Job Summary
Want to turn great coffee products into lasting customer relationships? By working with us at Coffeebot Holdings Sdn Bhd you will join a hands-on team that brings coffee solutions to cafés and corporate clients across Malaysia, focusing on real retail and B2B impact.
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Maintain a confidential and professional work environment for the MD, including discreetly managing sensitive information and communications.
Act as a liaison between the MD, internal departments and external stakeholders, fostering strong relationships and facilitating effective communication.
Manage and oversee the MD’s administrative staff, delegating tasks and ensuring timely completion.
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