Administrative & Operational Support: Manage general admin tasks for the PR team, including scheduling meetings, coordinating travel arrangements, tracking invoices/budgets, and archiving media assets.
Cross-Functional Collaboration: Partner with internal teams (Marketing, Social Media, Partnerships) to ensure consistent messaging, assist with crisis/reputation management, and identify social media engagement opportunities.
Communication & Languages: Excellent written and verbal communication skills in English. Written proficiency in Bahasa Malaysia and/or Mandarin is highly advantageous to support translations and regional media liaison.
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Cross-Functional Project Coordination: Act as a key liaison between the Product Innovation team and other departments (such as Marketing, Operations, and Procurement) to finalize products.
Product Launch Preparation: Coordinate essential launch elements, including professional food photoshoots, developing compelling menu descriptions, and preparing training materials for operational teams (like Flight Attendants) on new products.
Performance Tracking: Organize and execute product trial events, meticulously document customer feedback, and assist in reviewing post-launch sales performance metrics.
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Support on project planning, reporting, and promotion. This includes but is not limited to promoting projects, monitoring project progress, managing targets and budgets, controlling budget progress, and reviewing project results. - Projects are subject to business requirements.
Collaborate with other functional teams to promote the optimization of governance, strategy, data and product teams.
Currently pursuing a undergraduate in a related discipline.
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Strong foundation in Computer Science and Informatics, with understanding of algorithms, data structures, and system design.
Practical skills in Programming and Software Development, including experience with at least one modern programming language (e.g., Python, Java, JavaScript, or similar).
Effective Communication skills, with the ability to explain technical concepts clearly and collaborate in multidisciplinary teams.
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Strong problem-solving, critical thinking, and process-optimization mindset, with the ability to map workflows and identify opportunities for automation.
Clear written and verbal communication skills, with the ability to document guidelines, create simple playbooks, and collaborate with cross-functional teams.
Comfort working in a hybrid environment in WP Kuala Lumpur, with good time management and self-directed learning skills.
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