Process and monitor policy movement requests, including changes of servicing agent, transfers of servicing rights or benefits, and other related requests.
Produce solutions to complex problems demonstrating in-depth knowledge of the subject matter and an ability to think independently and communicate such concisely.
Critically evaluate product specifications and documentation during product development, ensuring consistency with pricing strategy and regulatory requirements.
Coordinate the elaboration and subsequent implementation of the desired solutions together with the relevant internal authorities and assuming responsibility for the results of partnerships allocated to.
Able to formulate test scenarios and test plans, conduct user acceptance testing, update test results with proper documentation and prepare UAT status scorecard to stakeholders