Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Manages and develops relationships with key internal and external stakeholders.
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The team collaborates closely with front office, upstream data providers, accounting, IT, and support functions to ensure data consistency and mitigate operational risk.
As part of the broader investment operations ecosystem, the MO team supports strategic and regulatory initiatives by ensuring reliable operational data that underpins reporting, risk management, and decision-making.
Assist the Team Manager in overseeing daily operations of the MO team to ensure smooth and efficient workflows.
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Facilitate and support crisis and incident management activities, including P1/P2 incidents, Incident Management Teams (IMT), Incident Response Teams (IRT) and Crisis Management Committees.
Monitor emerging operational, environmental, geopolitical and other risks that may impact business operations and coordinate appropriate mitigation measures.
Plan and conduct BCM exercises and simulations, including DR testing, work-from-home exercises, contact exercises and tabletop exercises.
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