· In-charge and provide oversight for a few IT projects, manage and control progress for ongoing projects. Deliver projects within scope and timelines with the resources allocated, whilst ensuring quality
...
You are currently enrolled in Bachelor's / Master's, or studies in Computer Science / Information Technology / Engineering (Computer/Telecommunication) / Science & Technology or related fields
Your strategic approach and good problem-solving skills are paired with proactiveness and a hands-on mentality
...
Translate complex financial data into clear, actionable insights for senior stakeholders.
Develop management reporting, dashboards, and analytical models. Liaise with SSC, bankers, tax agent, auditors, company secretary, and other external stakeholders (Gov. agents, MDEC, Customs Department, State Government, etc) on matters pertaining to finance and statutory compliance.
Lead continuous improvement initiatives across IT controlling and finance processes.
...
Excellent English communication and interpersonal skills with proven ability to influence and collaborate in a global matrix environment.
Demonstrated ability to lead requirement discussions, translate needs into solution architecture, and leverage AI‑enabled capabilities to enhance CRM and digital journeys.
Strong passion for digital sales and service processes, including AI‑assisted requirements analysis, intelligent automation, and data‑driven decision making.
...
Comfortable with numbers. Spreadsheets, dashboards, reading a report and asking why.
Can write a clean update that explains a result, not just reports a number.
Has built or tinkered with something of their own. A side project, a personal AI experiment, anything self-started. Doesn't need to be marketing related.
...
Design and develop Service Level Agreements (SLAs) while ensuring that they do not negatively impact the platform performance and only apply to relevant tickets.
Manage and process both standard and non-standard requests, with a particular focus on the Requests For Information (RFIs) to support business needs
Deliver on-demand training sessions to Silva key users, fostering knowledge sharing and skill development
...
You will accompany decision-making committees and play an active role in the preparation of management reports
After a short time, you will take on independent tasks in IT projects
By working at different locations, business areas, and Group units, you will have the opportunity to get to know the Group intensively and build up a Group-wide, international network
...
Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Know the customer and understand our customer’s expectations with their reactive support experience
...
Leads the maintenance of all applications, every release cycle
Oversees the research, design, and delivering of solutions for multiple business units, while collaborating with analysts and business owners to deliver results in a timely manner
Review and assess current state to identify and recommend improvement opportunities
...
Provide contract updates per customer and sales teams requests (add items, delete items, term changes, etc.) & work with Pricing & Business Operations team. Work directly with external customers to manage the contract modification process and set expectations.
Provide support to customers by coordinating with our finance department in answering any billing or invoicing questions.
Provide requested customer reporting on required regular customer requested cadences.
...