• Lead the monthly financial accounts closing process and ensure financial reports are prepared accurately and on a timely basis in compliance with MFRS.
• Review and approve journal entries, payment vouchers, receipts, and all accounting entries posted by the Accounts Executive and Accounts Officers, ensuring completeness and accuracy.
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Repairing machines, equipment, or structures as necessary.
Performing general maintenance tasks for the building, such as window washing, drywall repair, plastering, carpentry, flooring repair, painting and more.
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Track and resolve logistics issues, including shipment delays, damage claims, or documentation discrepancies
Ensure all shipments comply with international trade, customs, and local regulatory requirements (e.g., Free Trade Zone,DG regulations, HS Code classification)
Prepare, verify, and maintain shipping documents such as invoices, packing lists, certificates of origin, airway bills, and K8/K1 forms
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Drive effective communication and collaboration across cross-functional teams, including Commercial, Supply Chain, Operations, Finance, Quality, and Legal.
Lead continuous improvement initiatives to enhance operational efficiency, control, compliance, and service performance.
Identify operational risks and develop proactive mitigation strategies to minimize disruptions and business impacts.
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Build strong relationships with customers, contractors and other key stakeholders, acting as the senior escalation point for major operational and commercial matters.
Partner with Sales and Commercial teams on new opportunities, bids, project planning and business growth.
Establish scalable operational processes, governance and performance standards as the Malaysia organisation continues to grow.
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You will provide a variety of comprehensive Project Management, Customer engagement, reporting and administrative services to ensure Customer requirements are met with the highest level of satisfaction.
Act as the primary point of contact with all Customers throughout the build, fit-out and onboarding process.
Ensure Early Access, Ready for Service, and other Customer contractual requirements are met by coordinating with internal teams to track and maintain compliance with all Customer contract obligations.
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Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.
Provides support to the site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.
Develop strong relationships with customer operational management contacts.
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Work closely on collaboration, support and alignment from various department stakeholders including Regions, Marketing, Finance, Logistic and Technical.
Build and maintain strong relationship with key decision makers within the Food Services sector. Conduct regular meeting and presentations to showcase our products/services and understand customer needs.
Ensure excellent customer experience throughout the acquisition processes and beyond.
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Put forward the catering service by creating a personalized relation to the clients (quality of the welcome and the service in the restaurant)
Organize and coordinate your team members by giving them seasonal goals as well as supervise their attitude and working behaviour basing on Club Med standards
Participate in optimizing your service budgets by handling the expenses and improving the profitability so your service will be able to become a profit source
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