Ensure the delivery of IOI Customer Experience to Prospects and Purchasers
Assist all matters concerning the sales and marketing activities of the Division and compliance with the ISO procedures
Complete all sales related documents required to complete the sales process e.g. sales form, letter of offer, letter of part payment, water & electricity forms and other relevant letters in the online booking system
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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Assist Group Chief Business & Transaction Banking Officer on developing business plans, implement strategic initiatives, prepare annual budget, KPI and scorecards
Manage expense reporting and accruals, monitor operating expenses and capital expenditure against budget
Conduct periodic cost allocation and service level agreements review for GBTB
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Data & Systems Guru: Maintain and update employee data in SAP/internal systems, ensuring recruitment trackers and related databases are consistently updated for weekly reporting and analysis.
Boost Our Brand: Actively participate in employee engagement initiatives and assist in external recruitment events (like career fairs) to enhance company visibility.
Prime Location: Our office is in Petaling Jaya, just a short walk from the MRT station, making your daily commute hassle-free.
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Demonstrates proficiency in performance forecasting, achievement analysis and performance reporting by conducting in-depth analyses of performance drivers and developing performance narratives that align with organizational mandates and strategic priorities.
Possesses experience in dealing with at least one (1) of the following regulators for regulatory and/or licensing purposes: Bank Negara Malaysia, Bursa Malaysia, Securities Commission Malaysia, Companies Commission of Malaysia (SSM), National Water Services Commission (SPAN), Energy Commission (Suruhanjaya Tenaga), or other commissions of the Federal Government of Malaysia.
Demonstrates a strong interest in management-related topics, including but not limited to national policies and regulations, sustainable development, leadership and talent management, strategy and decision-making, stakeholder management, change management, ethics and governance, and digital transformation and the modern workplace.
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Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Memberikan khidmat pelanggan dengan cemerlang dan jawab pertanyaan
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Campaign Management: Plan and execute marketing campaigns to promote company products. This includes online and offline channels, events, and collaborations to enhance brand visibility.
Collaboration with Sales: Work closely with the sales team to understand customer feedback, market demands, and competition insights. Provide marketing support to help achieve sales targets. To handle customer database and marketing material by ensuring proper data entry and documentation.
Content Creation: Develop compelling marketing collateral, including brochures, presentations, and website content. Ensure messaging is aligned with the technical aspects of company products.
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