High attention to detail with excellent organisational and time management skills
Proficient in Microsoft Excel and Google Workspace
Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation
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Strong working knowledge of Malaysian employment and labour requirements.
Experience managing the full spectrum of HR functions, including recruitment, payroll governance, performance management, compensation and benefits, employee relations, training and compliance.
Strong experience in handling disciplinary investigations, domestic inquiries, grievances and employee-separation matters.
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Coordinate core HR operations, including onboarding, employee movements, confirmation, performance management, and other employee lifecycle activities. Provide advisory and coordinate payroll-related matters with employees and management, while ensuring timely submission of payroll inputs to PMB HR for payroll processing.
Manage day-to-day employee and industrial relations matters by serving as the first point of contact for employee concerns, grievances, disciplinary issues, and workplace conflicts. Facilitate resolution at the business level where appropriate, and escalate complex or high-risk ER/IR matters to PMB HR for specialist advice and intervention.
Continuously monitor adherence of HR policies, practices, and employment matters with applicable labour legislation, regulatory requirements, company policies, and shareholders' governance requirements.
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Performance Management: Oversee performance appraisal processes, ensuring objectives are aligned with company goals, and provide support for managers in addressing performance issues.
HR Policies & Compliance: Ensure adherence to HR policies, local labor laws, and company regulations. Maintain HR documentation and records in compliance with legal requirements.
Compensation & Benefits: Administer employee compensation and benefits programs, ensuring they are competitive and in line with industry standards.
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Organization Effectiveness – Drive efficiency through the HR Operating Model to provide HR support to plant/function directly, interfacing and work closely with Plant leaders, HRSS, and CoEs. to provide most effective and efficient service to all employees
Business Leadership – Partner with the Plant leadership teams in identifying organizational needs, risks and assist in driving change management. Establish short- and long-term goals to drive business success, provide leadership to the business while maintaining strategic alignment of the people agenda with the business strategy, and ensure employee advocacy.
Data accuracy – Make sure accurate employee data and continuously and maintain up to date. Drive the HR reports standardization and simplification through AI tools
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Performance Management: Oversee performance appraisal processes, ensuring objectives are aligned with company goals, and provide support for managers in addressing performance issues.
HR Policies & Compliance: Ensure adherence to HR policies, local labor laws, and company regulations. Maintain HR documentation and records in compliance with legal requirements.
Compensation & Benefits: Administer employee compensation and benefits programs, ensuring they are competitive and in line with industry standards.
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Support talent development and succession planning, including career development and internal mobility initiatives.
Coordinate learning and development programmes, including training needs analysis, programme coordination and effectiveness monitoring.
Handle employee and industrial relations matters, including investigations, disciplinary cases, grievances and workplace conflicts, in line with Company policies and employment legislation.
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Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs). Update SWIs and local SOP documentation. Participating in project activities as required
Display high integrity on the job and comply with the Roche guidelines, including data privacy rules and regulations. Ensure consistent and reliable service delivery for customers serviced. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
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Ensure all transactions are completed accurately and in accordance with our operational manuals, SLAs as well as payroll cut-off dates.
Being a super user for our various HR system modules and provide first level support to end users. Preparing the system to facilitate key HR processes such as annual merit increase, training events, performance management, etc.
Answer employee queries and handle employee requests across a broad spectrum of topics, build-up and maintain the related knowledge base to constantly improve the ability of our SSC to support employee queries and requests.
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High attention to detail with excellent organisational and time management skills
Proficient in Microsoft Excel and Google Workspace
Support the full employee lifecycle, including onboarding, employee changes, offboarding, and maintaining accurate employee records and documentation
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Preparing of Employment Agreement and getting it endorsed, Liaise with IT on email, equipment and software requirement, Preparation of onboarding schedule.
Preparing acceptance of resignation letter, communicating on exit interviews and exit clearance. Ensure to have smooth departure of employees.
Support HR team to coordinate with training providers and programmes.
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