Conduct deep-dive diagnostics and root-cause analysis on under/over-performance, translating findings into clear, actionable recommendations to improve commercial outcomes and execution effectiveness.
Acquire a broad understanding of all the Corporate Action processes and market specifications for various markets assigned and to allocate work on a daily basis to Global Support Executives. Overseeing the processes and to handle escalations and process related query resolutions. Plan capacity daily and intra-day based on projections and volume analysis and allocate/reallocate resources within the team. Ensure compliance with audit requirements by performing audit checks as required by process in line with business process requirements. Understand MI requirements enough to be able to produce, analyze and interpret MI. Provide leadership to team assigned, consistent with Group and Company policies and standards. Lead a cohesive team, working in a supportive team environment driven by people centric values. Motivate and to ensure effective development of individuals to meet business targets.
Acquire Lead Generators (LG) in Singapore and look at building upon the cross-border LG opportunities in the markets that are enabled. In the absence of LG approvals, look at partnerships that can be developed
Maintain strong governance and risk discipline across the product lifecycle, ensuring suitability, documentation quality and adherence to regulatory/internal requirements.
Provide premier clients with regular market updates, endeavoring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly