Reporting & Deck: Collects data and prepares reports with limited direction; prepares the Malaysia Penang deck for Yam's presentation to the hosts; pulls reports and follows up with managers for the Year-End Review status; schedules meetings for the Site Director's Weekly Staff Meeting and any ad-hoc meetings as requested; pulls reports to check the status of the Annual Core Compliance training.
On-Site Support & Troubleshooting: Travel to client premises for physical installation, hardware replacement, and urgent hands-on troubleshooting when issues cannot be resolved remotely.