Write credit applications for new account acquisition and ensure timely review and renewal of existing accounts.
Ensure acceptable asset quality of existing portfolio by being pro-active and up-to-date in terms of market intelligence in relation to accounts and industry of portfolio managed.
Work closely with product partners including Trade Services, Global Markets, and Deposit & Liability Management in order to meet financial and banking requirements of clients in a wholesome manner.
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Develop and maintain strong relationships with local and international suppliers to ensure reliable supply, competitive pricing, and consistent product quality.
Conduct supplier evaluations, performance reviews, and risk assessments to improve supplier performance and mitigate supply chain risks.
Lead commercial negotiations covering pricing, payment terms, service agreements, and long-term supply contracts.
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Drive Partner Business Plans: Develop and execute partner strategies, track performance, and identify opportunities for growth.
Lead Partner Marketing: Plan and manage partner marketing programs, campaigns, pricing initiatives, and marketing funds.
Enable & Strengthen Partnerships: Equip partners to effectively promote, sell, implement, and support Esri Malaysia’s solutions while building strong relationships.
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• Own the Southeast Asia regional budgeting, forecasting (rolling forecast / latest estimate) and long-range planning process, consolidating inputs from each in-country local accountant.
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Manage and continuously enhance the Business Partner Portal to improve partner experience, communication, and access to sales and marketing resources.
Develop and maintain sales enablement tools, including sales kits, playbooks, competitive intelligence, product positioning, and marketing collateral to support Business Partners.
Develop channel marketing strategies in collaboration with the extended marketing team and sales.
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Organize customer events (i.e. round table discussion, plant visits, etc.) and other programs (i.e. patients workshop) independently or with marketing / medical / corporate department in line with KA action plan
Champion listing of products in key accounts within designated territory
Contribute to mapping of stakeholders, including segmentation and profiling of key accounts / medical experts
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Ensure consistency and alignment of brand-level marketing communication strategies across Southeast Asia.
Collaborate closely with key stakeholders ie digital marketing, sales, commercial excellence, divisions as well as external contacts to ensure priorities and key messages are aligned.
Drive proactive thought leadership through: Public relations, Media engagement and Industry associations and partnerships.
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Cooperate with internal solution center and technical department to provide on-site application and technical consulting services to customers. Analyze the needs of specific industries and customers, and be able to demonstrate and present the solutions provided.
Analyze the current and potential product needs of end customers, provide products and services that meet customer needs, and build good relationships with customers. Manage the whole customer experience from product support to final delivery acceptance and follow-up after-sales service and assist the background to make continuous quality improvement.
Regularly report to the direct supervisor the action plan on target customer tracking, market and industry application promotion, new product promotion, channel development and optimization, regional sales expansion, do a good job in weekly planning and review management, regularly participate in regional project review, communicate with other sales engineers in the department and share sales resources with each other. Submit monthly demand forecast and order and sales forecast report for responsible area regularly.
National Exercises: Lead annual PayNet DR exercises and PNB DR line testing
Cybersecurity Drills: Collaborate with Security Management to lead and execute high-stakes Cybersecurity Drills (Ransomware/Wiper scenarios).
New System Onboarding: Provide expert advisory and define scenarios for Mock Run Tests for all new systems. Evaluate SIT/UAT results to authorize the first-time failover to DR.
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It oversees pricing performance through analytics, dashboards, and KPIs while providing insights to support margin protection and rate reviews.
The role also acts as a key liaison across country pricing teams, Sales, Key Account Management, and Procurement to resolve alignment issues and streamline ways of working.
Additionally, it drives continuous process improvements and digital enablement to enhance pricing accuracy, speed, and compliance.
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Prepare customized value proposition decks for each prospect and deliver compelling presentations, pitches, and business negotiations to secure new partnerships.
Maintain close contact with existing and new sellers to strengthen relationships and maximize their engagement and sales performance on the platform.
Lead contract review and negotiations with both new and existing sellers to optimize terms that support growth and long‑term collaboration.
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Strategic Account Ownership: Serve as the primary lead for assigned pharmacy chains, taking key account accountability for Watsons alongside key regional networks (including HTM and Megakulim).
Joint Business Planning: Formulate, implement, and track annual, quarterly, and monthly customer business plans to achieve sales targets, margin targets, and brand distribution goals.
Commercial Negotiations: Lead promotional negotiations, new product listings, shelf space allocation, secondary displays, and trading terms agreements.
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