Documentation: Author and maintain comprehensive project documentation, including the Program Initiation Document (PID) and client-facing project plans.
Primary Interface: Serve as the main point of contact between external clients and the company to manage NPI projects within professional standards and policy frameworks.
Cross-Functional Leadership: Lead, kick off, and facilitate meetings for high-complexity, cross functional, and global core teams.
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Escalation and resolution of quality and supply issues
Cost avoidance for NPI parts and extraction of cost reductions on the existing MP parts
Ensure the best pricing is achieved, this can either be through Cost break down exercise, benchmarking exercise, 3 quotes justification for managed commodities.
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While supporting selected strategic accounts, the primary objective is to expand DHL's market presence and capture growth opportunities linked to foreign direct investment (FDI), supply chain diversification, and economic development initiatives within Johor.
Develop and execute a strategic business development plan to capture growth opportunities arising.
Identify, qualify, and acquire new customers establishing, relocating, or expanding operations in Johor, with particular focus on high-growth sectors such as technology, data centers, electronics, manufacturing, healthcare, and logistics.
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While supporting selected strategic accounts, the primary objective is to expand DHL's market presence and capture growth opportunities linked to foreign direct investment (FDI), supply chain diversification, and economic development initiatives within Johor.
Develop and execute a strategic business development plan to capture growth opportunities arising.
Identify, qualify, and acquire new customers establishing, relocating, or expanding operations in Johor, with particular focus on high-growth sectors such as technology, data centers, electronics, manufacturing, healthcare, and logistics.
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Coordinate Performance Management System activities and support the development of competency frameworks, competency assessments and employee development requirements.
Manage and coordinate employee relations matters, including disciplinary documentation, investigations, Performance Improvement Plans (PIP) and advisory support to employees and line managers.
Review and improve HR policies, SOPs, processes, controls and documentation to ensure compliance with company requirements, employment legislation, regulatory requirements and HR governance standards.
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