Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
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Implement and continuously improve operational policies, procedures, and best practices across all sites.
Lead, mentor, and develop a team of operations and technical staff across the cluster, building a culture of technical excellence and continuous improvement.
Coordinate with shift teams to ensure seamless 24/7 coverage and effective handovers across all operational periods.
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Devising and implementing strategic sales plans targeting medium to long-term business growth, with a focus on protecting and expanding accounts within key industrial sectors such as Semiconductors, Food & Beverage, and General Industries.
Working hand-in-hand with product management and engineering to ensure smooth execution of sales initiatives, incorporating customer feedback to influence product enhancements and service improvements.
Leading business development initiatives including sales coverage expansion and competency development to support the broader mission and market penetration of OFA.
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Operates as a one-stop engineering solutions provider, offering end-to-end services from design and fabrication to installation, commissioning, and after-sales support. The company also has a global presence with customers and representatives across Asia, the Middle East, and other international markets.
Manage the project team in preparing schedule, coordinate and monitor the assigned engineering projects from initiation to completion.
Manage project progress, costing to ensure it meets contractual obligation to clients within budget.
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Analyse sales data and customer trends to identify opportunities for improvement and make informed business decisions
Diploma in Retail Management, Marketing or Business Administration. Those without relevant qualifications but strong in retail experience will be considered.
Minimum 3 years related experience in a retail environment with at least one year of managerial experience.
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Establish strong relationships with principals, customers, dealers and key stakeholders while ensuring the business achieves its financial and operational objectives
oversee all aspects of the operations and work closely with the Group Management team to expand market presence and strengthen the company's position in the heavy equipment industry
Review and schedule quality check (Health check) of Level 4 and/or Level 5 project detail timeline schedule by Contractors.
Ensure that Contractors and PMCs adhere to DayOne schedule management policy.
Project control and monitor to ensure projects’ progress is on target. Tracking and alignment on project delivery status including risk and mitigation.
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Review and schedule quality check (Health check) of Level 4 and/or Level 5 project detail timeline schedule by Contractors.
Ensure that Contractors and PMCs adhere to DayOne schedule management policy.
Project control and monitor to ensure projects’ progress is on target. Tracking and alignment on project delivery status including risk and mitigation.
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Collaborate closely with sales teams to create and implement marketing initiatives that align with business objectives, enhance customer engagement, and drive revenue growth.
Manage the creation and distribution of marketing materials, coordinating with external agencies and vendors to ensure high-quality outputs that meet business needs.
Monitor, analyze, and report on the performance of marketing campaigns, using insights to refine strategies and optimize ROI.
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Senior Executive / Assistant Manager, Business Development (Pipeline Development & Growth)
About the Role
Ditrolic Energy is seeking an experienced and commercially driven Business Development professional to support the expansion of our renewable energy business across Malaysia.
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Act as the customers interface for customer orders (including RFPs), project management, related escalations, service downgrades/terminations as well as customer audit requests.
Liaise with customers and work closely with service delivery teams to share schedules, updates, reports and Customer Acceptance Form.
Ensure team members prepare and compile Method of Procedure (MoPs) for emergency and preventive maintenance activities, and review service-related client notifications.
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Work with local business owners to embed requirements into practical ways of working across projects and operations.
Support knowledge transfer and continuous capability-building with corporate teams to embed ESMS requirements into day-to-day operations beyond the implementation period.
Act as the central coordination point across Sustainability, Risk, Operations, Safety, People, Procurement, and external advisors.
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