Onboarding & Operations Support: Coordinate the administrative onboarding process for new accounts, liaising between internal teams (billing, legal, product) to deliver seamless client setups.
Research & Task Tracking: Conduct background research on existing client accounts ahead of strategy calls and systematically track follow-up action items through to execution.
Position Overview We are seeking an organized, detail-oriented Intern to directly support our Senior Account Manager for a 6-month placement. In this role, you will handle core administrative functions, coordinate client operations, and streamline everyday sales workflows to ensure high-priority accounts are seamlessly managed and supported.
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Customer & Student Communication: Serve as a point of contact for incoming inquiries via phone or email, assisting clients and students with basic information regarding our programs.
Meeting Coordination: Help prepare agendas and materials for management meetings, and assist in drafting minutes.
Ad-hoc Tasks: Support the executive team with basic research, procurement, and other operational duties as required.
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Assist with general HR administration, including documentation, onboarding/offboarding support, and other administrative tasks.
Support office administration and operations, including office supplies, asset management, vendor coordination, and maintaining a smooth office environment.
Assist with procurement and operational support, including coordinating office supplies, equipment, and other operational requirements.
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