Collaborate with internal stakeholders (R&D, Technical Support, and Procurement) on critical planning tasks, including identifying and securing essential parts, establishing strategic stock levels for safety inventory and managing material and inventory planning for New Product Introduction (NPI) projects.
Lead continuous improvement efforts for the end-to-end order fulfillment processes to enhance efficiency and effectiveness.
Diploma, Degree, or Master's in Business Administration, Operation Management, Logistics and Supply Chain, Technology Management or equivalent
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Inform customer of response and/or problem resolution.
Train and provide guidance to the team on standard processes and protocols.
Communicate effectively with customers and sales representatives using phone, voice mail, email, and other tools to fully understand customer’s application(s).
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