Promote and sell Hemodialysis equipment and consumables to government and private healthcare sectors, building long-term relationships with existing and potential clients.
Establish and maintain professional, client-focused relationships, ensuring high standards of service at all times.
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Assist in crafting marketing plans across traditional and digital channels, including social media and programmatic advertising, to boost event visibility.
Keep data updated and provide timely reports on sales progress and budget forecasts to management.
A Bachelor’s Degree in Events Management, Mass Communications, Marketing, Business Management, or a related field.
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Evaluates approved credit decisions for compliance with guidelines and assesses risk management, including adherence to product policies and approval thoroughness.
Minimum of Bachelor holder in Business / Commerce / Economics / Finance / Banking or equivalent qualification.
Minimum 2-5 year of experience as a Credit Officer, Loan Officer, Fraud review or similar role to approve loan.
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Payroll & Compensation: Administer monthly payroll, allowances, and statutory contributions (EPF, SOCSO, EIS, HRDF).
Training & Development: Work closely with HODs to identify training needs, coordinate in organize training courses, and ensure compliance with HRDC requirements (e.g. Grant approval, claim submission, etc.).
Employee Relations: Assist in grievances handling, disciplinary proceedings, and foster positive workplace culture.
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Attend to customer enquiries for spare parts, service requirements, technical support and related service requests in a timely and professional manner.
Understand customer requirements and coordinate internally to obtain the necessary technical and commercial information.
Maintain clear and proactive communication with customers throughout the enquiry and order process.
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Attend to customer enquiries for spare parts, service requirements, technical support and related service requests in a timely and professional manner.
Understand customer requirements and coordinate internally to obtain the necessary technical and commercial information.
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Continuously follow up on purchase orders, spare parts production, preparation, shipment, and estimated arrival dates, and ensure that order status is updated in a timely manner.
Communicate with suppliers in China via email or other work platforms regarding spare parts supply, quality issues, delivery delays, and other related matters.
Arrange international shipments, customs clearance, receiving, and spare parts allocation.
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Handle B2B/dealer marketing, including campaigns and resources for spas, salons, aestheticians and dealers, plus helping develop a professional resource platform similar to PevoniaPro.
Improve website marketing and customer experience, including landing pages, product finders, skin quizzes, customer journeys, calls-to-action and conversion-focused improvements.
Manage e-commerce and digital marketing across Shopee, Lazada, TikTok Shop, websites and social media, while monitoring sales, traffic, conversion, AOV and product performance.
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Brixsten Academy is a trusted learning centre in Klang Valley dedicated to helping students excel in their IGCSE and A-Level examinations through personalized and customized teaching approaches.Since 2015, we have built a strong academic foundation grounded in educator excellence, personalized learning pathways, and a deep commitment to student growth. We believe every student is unique, and our relationship-centric approach supports students to achieve strong academic outcomes while building confidence, character, and long-term capability.Our culture is guided by four core principles.Relationship-Centric: We build strong, respectful partnerships with students, parents, and educators.Committed: We are dedicated, responsible, and strive for excellence in all that we do.Supportive: We foster a collaborative environment where everyone helps each other grow.Learn & Grow Together: We continuously improve and progress as one academic community.
The Position
As the Student Engagement & Operations Executive, you will oversee the daily administrative and operational functions of the academy, ensuring efficiency, service excellence, and smooth coordination between students, parents, teachers, and the finance team.
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