Take initiative to identify, evaluate, and interpret consumer and market trends by analyzing customer data, CRM activities, and multiple data sources; recommend business and campaign opportunities accordingly.
Support CRM planning and strategy development, including campaign ideation, targeting logic, and post-campaign performance review.
Assist in customer database management, including data cleansing, data housekeeping, and profile maintenance to ensure data accuracy, completeness, consistency, and proper customer record merging in line with data standards.
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· Process and verify invoices, payments, reimbursements, and expense claims accurately and on a timely basis.
· Monitor & manage operational payments, related to property management and short-term rental operations, utilities, maintenance invoices, booking platform charges, and operational purchases (stock related for operation or setup).
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Bank Reconciliation: Regularly assist in reconciling the company’s bank statements with accounting records.
Reporting (Month-End and Year-End Closing): Prepare financial reports, such as profit and loss statements, balance sheets, and cash flow statements on monthly basis, ensuring all financial data is accurately recorded and reported.
Inventory and Costing Support: Help track inventory levels and reconcile discrepancies in stock balances in collaboration with outlet managers.
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