Monitor, maintain and update employee records related to attendance, leave and overtime to ensure accuracy and compliance with company policies.
Coordinate training schedules and employee development programs to support employee learning and professional developments.
Support employee welfare initiatives, including the administration of employee benefits such as medical, Group PA insurance, and leave entitlements.
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Address and resolve clients' operational issues and service complaints promptly, minimizing disruption and maintaining client confidence
Plan and facilitate regular business communications and review meetings with client management teams to maintain strategic alignment and drive mutual growth
Serve as the primary DKSH representative to client management teams, facilitating resolution of ad hoc operational issues and escalating complex matters to senior management as appropriateLead and oversee team performance to drive consistent execution against function goals and targets
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Review balance sheet reconciliations, investigate outstanding items, and ensure timely resolution of reconciling differences.
Support the preparation of financial analyses, reports, and presentation materials for the Audit Committee, Board of Directors, and Group reporting requirements.
Ensure compliance with Malaysian Financial Reporting Standards (MFRS), Bursa Malaysia Listing Requirements, statutory regulations, and Group accounting policies.
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Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include participating on sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for sales opportunities.
Assists with managing and developing relationships with key internal and external stakeholders.
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Allocation Optimization Design optimization models for inventory allocation across stores Balance constraints such as stock availability, demand, and capacity
Dashboarding and Analytics Create and maintain impactful analytics that drive business decisions across various platforms (e.g., dashboards)
Data & Collaboration Work with data stakeholders to ensure reliable data pipelines and translate business requirements into analytical solutions
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To liaise with regulatory authorities to ensure all contractual and regulatory requirements are complied with for the smooth implementation of the development.
Assist to explore and set design direction for the project to architects, IDs and landscape architects.
Assist to develop product & design brief outlining the design requirements to architects, IDs and landscape architects. To prepare Request for Fee Proposal (RFP) in the engagement of consultants. To conduct review of fee & design submissions by consultant and assist in selection and recommendation of consultant team.
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Identify and fix historical misalignments in revenue or cost accounting in a controlled, auditable manner, and maintain written accounting positions to support audit readiness.
Oversee the finance reporting process for the Deliveries business end-to-end, aligning with process, data, and systems owners on design and governance while execution is delegated to country finance or SSC teams.
Act as the regional point of contact for group-level financial audit and SOX for the Deliveries portfolio — fielding auditor queries, guiding country teams through local audits, and flagging control risks from business changes ahead of audit scoping.
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Identify and fix historical misalignments in revenue or cost accounting in a controlled, auditable manner, and maintain written accounting positions to support audit readiness.
Oversee the finance reporting process for the Mobility business end-to-end, aligning with process, data, and systems owners on design and governance while execution is delegated to country finance or SSC teams.
Act as the regional point of contact for group-level financial audit and SOX for the Mobility portfolio — fielding auditor queries, guiding country teams through local audits, and flagging control risks from business changes ahead of audit scoping.
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Encourages and builds mutual trust, respect, and cooperation among team members.
Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
Ensures employee recognition is taking place on all shifts.
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Review and consolidate audit findings, prepare draft audit reports, and present audit results to management and relevant stakeholders.
Monitor and track the implementation of management action plans, conduct quarterly follow-up audits, and ensure timely closure of audit issues.
Manage multiple audit assignments concurrently, ensure quality and compliance with IA standards, and handle other ad-hoc tasks assigned by the Internal Audit Manager.
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Identify the short-term business needs and objectives of key customers and develop/sell proactive business solutions across the full demand/supply chain
Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
Manage and monitor 5P execution performance (availability, pricing, share of shelf, etc.) and ensure issues are quickly resolved by the team
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Coordinate external audits, tax matters and regulatory reporting.
Build strong relationships with internal and external stakeholders, including Management, auditors, tax agents, bankers, regulators and business units.
Strengthen internal controls, corporate governance and financial risk management.
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Strategic Account Ownership: Serve as the primary lead for assigned pharmacy chains, taking key account accountability for Watsons alongside key regional networks (including HTM and Megakulim).
Joint Business Planning: Formulate, implement, and track annual, quarterly, and monthly customer business plans to achieve sales targets, margin targets, and brand distribution goals.
Commercial Negotiations: Lead promotional negotiations, new product listings, shelf space allocation, secondary displays, and trading terms agreements.
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