Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Bachelor's degree in Electrical Engineering, Instrumentation, Mechanical Engineering, or related technical field with minimum 3-5 years in field service, installation, and maintenance of analytical/process instrumentation systems.
Proven experience supervising subcontractors and managing site operations and experience with customer-facing technical support and troubleshooting.
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Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
Bachelor's degree in Electrical Engineering, Instrumentation, Mechanical Engineering, or related technical field with minimum 3-5 years in field service, installation, and maintenance of analytical/process instrumentation systems.
Proven experience supervising subcontractors and managing site operations and experience with customer-facing technical support and troubleshooting.
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Design hypotheses and evaluate People programmes or interventions using appropriate research, experimental, or quasi-experimental methods.
Act as a strategic advisor to People and business leaders by framing ambiguous problems, conducting analysis, evaluating options, and translating evidence into practical decisions.
Democratise people data through accessible AI agents, self-service tools, and data products that help non-technical users make better decisions.
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Maintaining master mapping (Product, Customer, Sales Representative) for IMS Dashboard. Ensuring data is matching versus distributor portal
Managing Veeva CRM to support MCCP upload, data maintenance and troubleshooting if required. Aim to have highest data accuracy, well crafted SOP and data completeness. At one point to be able to provide training for end users
Assist SFE Manager in Profiling, Segmentation and Targeting which includes working with multifunctional team to assess potential through survey and to match sales through ZP Ship to code
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Design, measure, and recommend A/B tests and multivariate experiments, including layout optimisation, UI/UX efficacy, algorithm effectiveness, and API performance.
Analyse clickstream and transactional data to uncover insights on user behaviour and guide product metrics. You will manage instrumentation for all feature releases within assigned tech families within the bank.
Develop self-serve solutions for partners that are scalable and automated to handle a product environment.
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Develop and execute incrementality measurement studies to isolate true campaign impact, including A/B testing, holdout analysis, and matched market approaches for paid marketing campaigns.
Build and maintain Media Mix Modeling (MMM) frameworks to quantify the impact of paid marketing spend across channels, optimize budget allocation, and forecast campaign performance.
Design and conduct geo-lift studies to measure causal impact of paid marketing initiatives at regional or market levels, supporting strategic decision-making and ROI validation.
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Experience or demonstrated capability in developing AI solutions, Copilot solutions or AI agents, preferably within Microsoft 365 or similar environments.
Good understanding of data sources, data extraction, transformation and integration.
Strong analytical and problem-solving skills, with the ability to identify manual or repetitive processes and translate them into automation opportunities.
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Own the Business Intelligence and reporting ecosystem — define standards for dashboards, metrics, and KPI definitions so the business works from a single source of truth.
Establish and govern a consistent metrics layer (semantic definitions, naming, calculation logic) to prevent conflicting numbers across teams.
Oversee development and maintenance of executive, operational, and self-service dashboards.
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Collaborate with backend and infrastructure teams to integrate APIs, streamline data flows, and ensure high operational stability.
Minimum 8 years of hands-on experience in software applications and technical report development.
Proficiency in open-source or enterprise reporting tools such as BIRT, Jaspersoft, Crystal Reports, SQL Server Reporting Services (SSRS), Power BI or Tableau (willingness to work with BIRT is essential).
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