Process Optimization & AI Automation: Identify manual, repetitive, or error-prone processes and pragmatically redesign them using advanced spreadsheets, BI dashboards, and emerging AI productivity tools
Cross-Functional Coordination: Act as a dependable contact point across Value Streams (Digital Finance, Supply Chain, Manufacturing), chasing inputs, managing deadlines, and navigating stakeholder pushback constructively
Initiative & Content Leadership: Independently structure and drive complex analysis topics sponsored by the Head of ERP, defining problem spaces, performing root-cause analyses, and bringing clear recommendations to a decision
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Process all collection activities by prioritizing the cases and follow up according to client policies and procedures
To perform outbound calls with external customers for payment inquiries.
Manage bad debt provision, credit write-offs and credit suspensions when deemed appropriate, and coordinate with external collection agencies or lawyers on a case-by-case basis.
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Drive Process Improvement Initiatives Actively participate in and contribute to projects or initiatives aimed at enhancing review processes and driving operational efficiency.
Manage Reporting and Period Close Processes Oversee the workflow of reporting packages and ensure the timely, accurate, and consistent completion of period close activities across all regions.
Analyze and Resolve Reporting Discrepancies Examine reporting packages to identify inconsistencies and significant variances includes IMR, collaborating with stakeholders to investigate root causes and implement effective solutions.
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Candidates should possess clear and professional Communication skills, including proficiency in Mandarin and English for stakeholder interaction and documentation.
Candidates should possess proficiency in common PM tools (e.g., MS Excel, PowerPoint, project tracking systems) and a solid understanding of PMO governance and methodologies.
Candidates should possess a relevant academic background, such as a degree or diploma in Business, Management, IT, Engineering, or a related field, and prior experience in a PMO or project support role.
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Establish and maintain strong working relationship with Local Services, other teams within the SSC and Center of Excellence
Ensure that closing timelines meet the Group Corporate requirements
Ensure all work instructions, standard operating procedures are complied. Review and escalate local specific variances to Key Accountant/Team Lead for further assessment and discussion
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Reporting & Shop Floor Visibility: Design, implement, and maintain SAP reporting dashboards and tools, including SAP Fiori apps, SAP Analytics Cloud, MRO Insight, and Spotfire, to provide real-time visibility into Gate 1 status and key performance indicators. Develop reports to monitor SOE status and help production teams identify delayed or pending closures.
Collaborative Relationships: Build strong collaborative relationships with SAP Super Users across Engineering, Production, Materials, Quality, and COM functions. Partner with business stakeholders to understand operational needs and lead SAP-related process improvement initiatives.
Global Collaboration: Collaborate with the global SAP Operations Support team and product teams to ensure timely resolutions to any transactional, data, or process issues encountered with SAP.
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Participate in system testing activities, including preparing test scenarios, validating system functionalities, and documenting findings to ensure smooth implementation.
Prepare and maintain project documentation such as business requirements, process flows, user guides, and system-related records to support effective project execution.
Support ongoing IT projects through stakeholder coordination, progress tracking, research, and other project-related activities to drive successful delivery.
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Service Excellence & SLA Management: Manage the end-to-end lifecycle of payroll processing requests, ensuring precise, timely execution in alignment with Service Level Agreements (SLAs) and pay cycle deadlines.
Payroll Accuracy & Quality Assurance: Execute high-accuracy payroll data updates and perform rigorous audits of payroll registers and variance reports to maintain the integrity of payroll outputs.
Reporting & Payroll Analytics: Deliver scheduled and ad-hoc payroll reports, providing stakeholders with accurate data for labor cost analysis and financial reporting.
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Plan, execute and report the audit assignments, including work paper documentation, in accordance with Internal Audit Standard.
Summarize audit findings and draft audit issues and report in a concise and precise manner. Provide practical and value adding recommendations. Present audit issues to clients/ audit manager/ the engagement team.
Perform full population testing by applying data analytic skill.
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Perform full population testing by applying data analytic skill.
Coordinate and co-operate with other control functions such as Fraud Investigation team, SOX, Risk Management, Compliance, and external auditors to leverage review work to minimize interruption to business units.
Monitor continuously the risks and developments of the business, including audit issues tracking and verification, and provide input into audit planning decisions. Lead a small team to execute audit assignments and projects. Provide honest and constructive feedback and coaching to the team members on assignment basis.
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Develop management reporting, dashboards, and analytical models. Liaise with SSC, bankers, tax agent, auditors, company secretary, and other external stakeholders (Gov. agents, MDEC, Customs Department, State Government, etc) on matters pertaining to finance and statutory compliance.
Lead continuous improvement initiatives across IT controlling and finance processes.
Identify inefficiencies, control gaps, and automation opportunities.
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