Research potential violations and work with operations, customers, and the relevant Government on solutions to problems with Denied Parties and Embargoes shipments
The Business Analyst will be responsible the end-to-end business analysis function. This role requires a self-starter who can work with minimal supervision, engage stakeholders across the organization, gather and analyse business requirements, recommend solutions, and support successful project delivery. The ideal candidate is proactive, resourceful, and capable of managing multiple initiatives while serving as the primary point of contact for all business analysis activities.
Establish and maintain strong working relationship with Local Services, other teams within the SSC and Center of Excellence
Ensure that closing timelines meet the Group Corporate requirements
Ensure all work instructions, standard operating procedures are complied. Review and escalate local specific variances to Key Accountant/Team Lead for further assessment and discussion
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Follow up on customer disputes, deductions, short payments and other issues impacting payment, working closely with Commercial, Customer Service, Finance and other relevant stakeholders.
Ensure customer payments and remittance information are followed up and coordinate with the Cash Application team where required.
Maintain accurate and timely collection notes, customer payment commitments and follow-up actions in SAP.
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Establish and maintain strong working relationship with Local Services, other teams within the SSC and Center of Excellence
Ensure that closing timelines meet the Group Corporate requirements
Ensure all work instructions, standard operating procedures are complied. Review and escalate local specific variances to Key Accountant/Team Lead for further assessment and discussion
...
Revise or develop preliminary agreements and related budgets and scope of work. Ensure the scope of work is defined correctly and budgets reflect the scope.
Develop an understanding of, and be compliant to all processes and policies relating to the development of proposals.
Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information.
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Collaborate with other key business functions to ensure a smooth end-to-end internal process to achieve customer satisfaction and safeguard the company’s and users’ interests.
Perform any other ad-hoc legal/compliance duties.
Compliance & Risk enthusiast – you have racked up at least 2 - 3 years of relevant work experience ideally within the financial services or payment industry. Relevant knowledge on payments related regulations in Malaysia will be a plus.
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Revise or develop preliminary agreements and related budgets and scope of work. Ensure the scope of work is defined correctly and budgets reflect the scope.
Develop an understanding of, and be compliant to all processes and policies relating to the development of proposals.
Participate in strategy calls to discuss customer requirements and identify discrepancies in customer information.
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Identify malicious activities from legitimate file, email, user, or network activity, distinguishing between benign and harmful elements with precision.
Conduct manual research to gather threat intelligence and analyze attack vectors. Identify potential threats, study their behavior and techniques, and assess the methods used by attackers to provide actionable insights.
Assess and categorize events that have been manually reported. Review the details of each event thoroughly to determine its significance and severity, classifying it according to predefined criteria to ensure accurate prioritization and responses.
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Maintain 3rd party vendor master data for bank information data via MDM workflow
Handle internal group mailbox queries from both internal and external stakeholders and ensuring that the queries are responded in a timely and accurate manner.
Ensure that closing timelines meet the Group Corporate requirements.
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