Deal with interface billing reconciliations, balance sheet through P&L reconciliation
Perform and support month end close activities
Accountable and responsible for the quality, accuracy and delivery of billing process in accordance to the defined Service level agreements/Measurements
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Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
Customer focus providing consultancy to business clients regarding availability and functionality of services.
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Provides support on project execution such as preparing user requirements, quality control and coordinates with stakeholders to ensure the smooth and timely delivery on project
Adjudicate problem solutioning between stakeholders; offer technical expertise to identify fact based solutioning.
Prepare Test requirement and test environment to ensure that it is comprehensive and meet the User Acceptance Test (UAT) needs.
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