Monitor equipment, operate control, process samples, adjust machine processes using selectivity and judgement and utilize computer systems to input and record data.
Set up and operate control systems for a series of machines requiring interaction of several variables.
Understand and adhere to all safety policies and procedures.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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To check functionality of the returned instrument/equipment, defect such as loosen parts, leaks, wear & tear, other indication of disrepair and cleanliness (contamination)
To perform cleaning as per Work Instruction on instrument that is found to have contained residual material
To record used item and raise document for top-up/replacement
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Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Degree or Diploma holder
Have at least 2 years’ experience preferably with Wealth and Banca products in any FIs
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Build collaborative relationships: Partner with Hilton Worldwide Sales peers, customers, and hotel partners to identify and qualify new opportunities, conduct discovery calls for unmanaged accounts, and deliver tailored solutions
Assist with special projects and events: Support departmental initiatives, customer engagement activities, and participation in meetings and conferences as needed
Diploma or degree in Hospitality, Business, or related field
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Liaise with the business to tackle any blocking point (data issue, shortages, claims, credit limits and overdues) which would prevent/delay customer deliveries.
Liaise with Supply Chain team members to ensure proper life cycle of the order (delivery date, order closing).
Ensure data accuracy by promptly completing and documenting tasks such as onboarding new customers, vendor creation, updating payment terms, and changes to customer addresses.
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Hire, train, coach, and monitor the performance and development of fleet and last-mile operations team members.
Use operational and performance data to identify opportunities to improve delivery quality, customer experience, and courier engagement, building a reliable and motivated last-mile workforce.
Develop and execute last-mile strategies aligned with business goals; plan delivery network coverage and capacity
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Working with department management provides global regulatory strategies and regulatory plans
Working with department management, communicates with US FDA, EU Notified Bodies, EU Competent Authorities and other international regulatory authorities
Coordinates/prepare and maintains FDA PMA and 510(k) Premarket Notifications in accordance with US FDA requirements
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Receive, validate, and submit ETO requests from country sales teams to the factory for 12NC creation; track approvals, maintain status logs, and escalate overdue items to relevant stakeholders.
Activate approved ETO 12NCs via PRT and configure pricing in the system upon approval, ensuring all steps are completed accurately and on time.
Execute monthly and quarterly QxP uploads into pricing tools, validate data integrity prior to each submission, correct Promotional APO prices as required, and escalate discrepancies to commercial teams.
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Integrate applications using Java, SQL, Web Services, APIs and Windows Batch Scripts.
Work closely with Business Analysts, System Analysts, Solution Architects and business users to understand requirements and assess technical feasibility.
Translate functional requirements into technical specifications, solution designs and impact assessments.
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