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82 Helpdesk Support Jobs - August 2026 - High Salaries
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Manage Alert
Undisclosed
KL City
- Manage ticketing system
- Manage and update in IT asset records
- Support the implementation of new solutions or applications. ...
Posted
4 days ago
Undisclosed
- Technical Support (Primary Focus):
- Provide first and second-level technical support to end-users on Apple (macOS, iPadOS) and Windows operating systems, including hardware, software, and connectivity issues.
- Troubleshoot and resolve hardware and software problems related to laptops, desktops, tablets, printers, and peripherals for both Apple and Windows environments. ...
Posted
22 days ago
Undisclosed
- Support and maintain classroom technology, including projectors, interactive whiteboards, speakers, and other audio-visual equipment.
- Diagnose and resolve technical issues related to audio and visual presentations and setups.
- Provide technical assistance for video conferencing and online learning platforms. ...
Posted
22 days ago
MYR2,800 - MYR2,800 Per Month
KL City
- Deploy physical assets: Install, configure, and patch operating systems and software applications, while physically preparing hardware workstations for new hires.
- Escalate complex issues: Route advanced technical problems to Tier 2/3 engineering teams or external third-party vendors while consistently updating the affected user.
- Document internal processes: Maintain the internal technical knowledge base and author step-by-step troubleshooting guides for non-technical staff. ...
Posted
25 days ago
Undisclosed
Malaysia
- Escalate complex or unresolved issues to relevant teams and follow up promptly.
- Manage, track, and prioritize multiple support tickets efficiently.
- Maintain clear and organized documentation of technical issues, resolutions, and procedures. ...
Posted
25 days ago
ML Systems Integrator Pte Ltd
SGD1,800 - SGD2,600 Per Month
Toa Payoh
- Escalate unresolved or complex issues to senior-level support in a timely manner.
- Document all support activities and updates accurately in the company’s ticketing system.
- Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions. ...
Posted
23 days ago
HKD30,001 - HKD40,000 Per Month
Hong Kong
- Permanent
- HKD 30, 001- HKD 40, 000 / mth
Posted
14 days ago
ML Systems Integrator Pte Ltd
SGD1,800 - SGD2,600 Per Month
Toa Payoh
- Escalate unresolved or complex issues to senior-level support in a timely manner.
- Document all support activities and updates accurately in the company’s ticketing system.
- Monitor and follow up on critical client issues until resolution; proactively alert management of potential escalations or service disruptions. ...
Posted
25 days ago
SGD2,600 - SGD2,600 Per Month
Singapore
- Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
- Maintain backups and restoration tests
- Conduct IT induction training for users ...
Posted
12 days ago
SGD2,600 - SGD3,500 Per Month
Singapore
- Manage and support employee workstations, laptops or mobile devices for end-users to be in good working condition
- Maintain backups and restoration tests
- Conduct IT induction training for users ...
Posted
12 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
12 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
12 days ago
SGD2,700 - SGD2,700 Per Month
Singapore
- Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
- Maintain comprehensive issue logs
- Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures ...
Posted
4 days ago
SGD2,700 - SGD3,000 Per Month
Outram
- Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
- Maintain comprehensive issue logs
- Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures ...
Posted
4 days ago
SGD2,700 - SGD2,700 Per Month
Singapore
- Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
- Maintain comprehensive issue logs
- Escalate unresolved issues in accordance with documented problem ownership, prioritisation, and escalation procedures ...
Posted
19 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Ensure excellent service to internal or external users.
- Follow up with users on unresolved issues or complaints.
- Communicate downtime, incidents, and updates clearly to affected users. ...
Posted
4 days ago
MYR4,000 - MYR6,000 Per Month
- Meal allowance
- Opportunities for promotion
- Professional development ...
Posted
12 days ago
NOVAGATE CLOUD PTE. LTD.
SGD3,200 - SGD4,800 Per Month
Singapore
- Manage and maintain company Email
- Coordinate with local vendors and regional IT teams for onsite support where required.
- Participate in system maintenance, patching, and software updates. ...
Posted
3 days ago
SGD3,500 - SGD4,500 Per Month
Singapore
- Qualification : Certificate/Diploma In IT related Disciplines
- Experience : 3 Years and above
- Full/Contract : Full time (Permanent) ...
Posted
3 days ago
Puncak Tegap Sdn Bhd
MYR3,000 - MYR3,000 Per Month
Bangsar South
- Bachelor's (Preferred)
- Customer support: 1 year (Preferred)
- Base Location: Bangsar South, Kuala LumpurTemporary Work Location: Pejabat Tanah dan Galian (PTG) Kedah ...
Posted
5 days ago
PUNCAK TEGAP SDN BHD
MYR3,000 - MYR3,000 Per Month
Bangsar South
- Bachelor's (Preferred)
- Customer support: 1 year (Preferred)
- Base Location: Bangsar South, Kuala LumpurTemporary Work Location: Pejabat Tanah dan Galian (PTG) Kedah ...
Posted
5 days ago
TECHELM SERVICES PTE. LTD.
SGD2,500 - SGD2,500 Per Month
Singapore
- Escalate unresolved incidents and complex technical issues to relevant support teams in accordance with escalation procedures
- Monitor incident progress and follow up to ensure timely resolution
- Maintain accurate ticket records, operational logs and shift handover documentation ...
Posted
14 days ago
SGD15 - SGD15 Per Month
Singapore
- Perform first-level problem identification, classification, diagnosis, troubleshooting, and resolution
- Maintain comprehensive issue logs
- Escalate unresolved issues in accordance with documented problem ownership, prioritization, and escalation procedures ...
Posted
18 days ago
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