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55 Helpdesk Jobs in Bandar Kuala Lumpur - October 2026 - High Salaries
Showing 55 jobs results for
"helpdesk"
in Bandar Kuala Lumpur
Never miss any updates for Helpdesk jobs in Bandar Kuala Lumpur
Manage Alert
Undisclosed
KL City
- To update customer on current status of tickets and ticket closure
- Preparing handover report to Service Delivery Manager and next shift
- Basic skills and Knowledge in IT Infrastructure products (Network, Security and System) and their installation. ...
Posted
23 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers, ensuring comprehensive understanding and resolution of issues. ...
Posted
11 days ago
SIMPLEXITY TECH (MALAYSIA) SDN. BHD.
MYR2,500 - MYR5,000 Per Month
KL City
- Review ticket history to track patterns and identify solutions.
- Escalate complex issues to internal technical teams when necessary.
- Document issues and resolutions accurately and ensure timely updates in the ticketing system. ...
Posted
2 days ago
Undisclosed
WFH
KL City
- Account Helpdesk Agent
- This freelance role is central to ensuring customers have a great day at work every day. As an Account Helpdesk Agent, you’re responsible for delivering excellent customer support: taking ownership of issues and efficiently resolving queries. Operating as an independent contractor, you’ll work remotely and set your own schedule, getting paid for the number of cases you resolve.
- The tasks include: ...
Posted
8 days ago
International Workplace Group Plc
MYR3,000 - MYR3,500 Per Month
KL City
- Install, configure, maintain, and troubleshoot computer systems and software.
- Provide technical support for Windows OS, Microsoft Office, email, user accounts, and common business applications.
- Troubleshoot basic network connectivity issues involving Wi-Fi, LAN, IP, DNS, and routers. ...
Posted
23 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
23 days ago
Internship ERP Helpdesk Support Engineer (Mandarin Speaker) Internship ERP Helpdesk Support Engineer (Mandarin Speaker)
SIMPLEXITY TECH (MALAYSIA) SDN. BHD.
MYR800 - MYR1,000 Per Month
KL City
- Review ticket history to track patterns and identify solutions.
- Escalate complex issues to internal technical teams when necessary.
- Document issues and resolutions accurately and ensure timely updates in the ticketing system. ...
Posted
a day ago
MYR3,500 - MYR4,507 Per Month
KL City
- Perform initial issue investigation, identify root cause, and escalate to the relevant internal teams when required.
- Support incident response for urgent production issues, including issue reporting, coordination, follow-up, and status updates.
- Assist in preparing incident summaries, RCA findings, SOPs, FAQs, and troubleshooting guides. ...
Posted
15 days ago
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s
- Managed/Maintained End-user Devices with a total of 10M assets
- Job Description ...
Posted
a month ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
10 days ago
Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk) Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk)
Agensi Pekerjaan Eternity Sdn Bhd
Undisclosed
KL City
- Maintain accurate customer information and service records.
- Follow up on customer requests to ensure timely resolution.
- Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
23 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
a month ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
4 days ago
MYR2,500 - MYR5,150 Per Month
KL City
- Shift A: 6:30 AM – 4:00 PM
- Shift B: 9:30 AM – 7:00 PM
- Shift C: 3:30 PM – 1:00 AM ...
Posted
a day ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
4 days ago
MYR3,200 - MYR3,700 Per Month
KL City
- * Working Hours: 24/7, rotational shift
- * Working Days: Monday – Sunday (5 working days, 2 off days)
- Location: Sunway Visio, Sunway Velocity ...
Posted
9 days ago
MYR2,600 - MYR3,200 Per Month
KL City
- Monitor system performance, usage, and security alerts.
- Troubleshoot and resolve software, application, and configuration issues.
- Maintain logs and documentation of issues, resolutions, and system changes. ...
Posted
a month ago
Undisclosed
KL City
- Analyse customer concerns, communicate clearly, and provide appropriate solutions or escalate when necessary.
- Build and maintain strong customer relationships to enhance satisfaction and loyalty.
- Accurately record all customer interactions in the support system for tracking and future reference. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor RMM and Monitoring platforms as support tools at 24/7
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process ...
Posted
7 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor RMM and Monitoring platforms as support tools at 24/7
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process ...
Posted
15 days ago
Roundtable On Sustainable Palm Oil (rspo)
Undisclosed
Kuala Lumpur City Centre
- Support investigation of complex or recurring issues by providing accurate context, screenshots, logs, and structured problem descriptions.
- Contribute to Helpdesk knowledge base updates, FAQs, and internal reference materials.
- Support prisma onboarding, system socialisation, and user guidance as required. ...
Posted
6 months ago
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