- Set ticket impact, urgency and prioritizes tickets, set user perception and expectation accordingly in terms of turnaround and response time
30+ days
86 Help Desk Technician Ii Jobs in Selangor - October 2026 - High Salaries
Showing 86 jobs results for
"help desk technician ii"
in Selangor
- ITIL Foundation Certificate, vendor and non-vendor specific certifications in customer service, Windows, Microsoft Office, and networks. Training in IT end-user support and global shared services / call center environments highly desirable.The incumbent is expected to undertake the following duties and responsibilities:
19 days
- Follow company's SOP and safety guidelines during onsite work.
30+ days
- Manage and monitor network performance and security.
1 day
- Acknowledging and resolving customer complaints.
23 days
- Logistics / Delivery
30+ days
- Assist the technical team in providing support for HRMS and payroll systems.
30+ days
- Act under the discretion of the superior or superior, especially in complex or critical situations.
30+ days
- Respond to customer service requests and ensure timely resolution of technical problems.
1 day
- Ensure project works are completed safely, on schedule and in accordance with client requirements.
1 day
- Install, commission, and test new equipment.
5 days
- Prepare Technical Material
15 days
- Perform general office duties such as data entry and data supply management.
1 day
- Prepare Technical Material
15 days
- Liaise with software vendors for system issues and improvements.
26 days
Application Support Executive
- Work with internal departments to review workflows, identify improvement opportunities and promote the effective adoption of new technologies and digital processes.
30+ days
- Diagnose and resolve technical problems efficiently.
30+ days
- · Provide feedback to CMM Programmers on measurement or program-related issues.
30+ days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
3 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
3 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
3 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
3 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
4 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
4 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
4 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
4 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
4 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
4 days
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
4 days
Support Engineer
- Install, commission, and test new equipment.
5 days