100+ Help Desk Jobs in Wp Kuala Lumpur - September 2026 - High Salaries

Showing 195 jobs results for "help desk" in Wp Kuala Lumpur
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KL City

  • Escalate complex technical incidents to appropriate specialist teams for advanced resolution.
  • Assist clients with the precise setup, installation, and configuration of software applications.
  • Ensure a positive client experience through professional communication and effective problem resolution. ...
Posted
5 days ago

KL City

  • Summary
  • You will be responsible for providing professional technical support services to ensure the stable operation of hardware and network systems. You will work closely with customers and other departments to resolve technical issues, provide training and guidance, and ensure high-quality customer service.
  • Responsibility ...
Posted
a month ago

KL City

Posted
a month ago

KL City

  • Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
  • Good troubleshooting, problem-solving and complaint-handling skills.
  • Good communication skills in Cantonese, Mandarin and English. ...
Posted
a month ago

KL City

  • Handle customer enquiries via phone, email, and other communication channels, providing timely and professional support.
  • Understand customer needs, investigate issues, and provide appropriate solutions to ensure customer satisfaction.
  • Manage and follow up on customer requests, complaints, and service-related cases with proper documentation. ...
Posted
21 days ago

KL City

  • Manage user provisioning, access requests, permissions and security profiles.
  • Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
  • Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
a month ago

KL City

  • Serve as the LOB Leader for a designated Customer Support workflow area, acting as the primary point of contact for queue performance, product feedback, operational risks, and customer experience improvements.
  • Own the end-to-end health of the assigned LOB across Tier 1 and Tier 2 support flows by monitoring trends, identifying gaps, and coordinating recovery or optimization plans with the relevant owners.
  • Drive continuous improvement for the LOB by identifying root causes behind defects in customer experience or operational efficiency, then partnering with Quality, Training, SOP, Workforce Management, Product, Policy, and other cross-functional teams to implement solutions. ...
Posted
a month ago

KL City

  • Communicative level of English (B1 or higher).
  • Confidence in using devices such as laptops, desktop computers, smartphones, and tablets.
  • Availability to provide services Monday through Friday between 9:00 AM and 6:00 PM. ...
Posted
18 days ago

KL City

  • Support includes: understanding Food and Beverage operational flow, user requirements / installation and setup of equipment such as servers, workstations, printers and other relevant devices / system configuration / site survey and testing for the system equipment / remote system testing / simple documentation etc.
  • Knowledge of network cable connection for multiple hardware devices is required.
  • Ensure the solution meets specifications and functions per customer specific operational work flow. ...
Posted
a month ago

KL City

  • Always strive to meet and exceed customers’ needs and expectations.
  • Stay abreast of new process and product release by reading updates, studying product descriptions and participating in team meetings, trainings, forums and discussions.
  • Provide feedback to the Team Leaders/CC manager for any opportunities on improvement. ...
Posted
a month ago

KL City

  • Perform first contact resolution for specific request or incident if applicable
  • Log & monitor status until closure of Request or Incident in the ServiceNow ticket system
  • Incident triage and logging application issue via SNOW and route it to the proper technical resolving team ...
Posted
a month ago

KL City

  • Shift :5days in a week
  • Edu : SPM and above
  • Location :KL SENTRAL ...
Posted
a month ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Deliver excellent customer service through various communication channels, including Telegram, Skype, and WeChat.
  • Stay updated on company policies, procedures, and operational processes.
  • Identify customer and merchant issues and escalate them to the appropriate department when necessary. ...
Microsoft Office Computer Literacy
+2
Posted
8 days ago

Roundtable On Sustainable Palm Oil (rspo)

Kuala Lumpur City Centre

  • Support investigation of complex or recurring issues by providing accurate context, screenshots, logs, and structured problem descriptions.
  • Contribute to Helpdesk knowledge base updates, FAQs, and internal reference materials.
  • Support prisma onboarding, system socialisation, and user guidance as required. ...
Posted
6 months ago
Up to MYR2,500 Per Month
Near Train Station
  • Perform daily, weekly, and monthly cleaning of kitchen equipment.
  • Report breakdowns and follow up on job completion.
  • Perform maintenance of electrical systems (replace light bulbs and sockets, and clean). ...

Be an early applicant!

Posted
a year ago

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