25 Help Desk Jobs in Shah Alam - September 2026 - High Salaries

Fresh Graduates

After sales service Customer Service

Near Train Station

Resolve disputes related to shipment loss, return abuse, and cases outside warranty coverage with a focus on fair resolution.
Follow up on warranty status updates for customers, delivering a personalized touch.
Conduct initial inspections on items returned for warranty, ensuring thorough assessment. ...

Posted

2 months ago

System Support Engineer System Support Engineer

SolveIT Consultant Sdn Bhd

MYR5,000 - MYR5,500 Per Month

Contract

Customer Service Assistant Customer Service Assistant

Manage Windows & Linux servers, patching, monitoring and troubleshooting.
Handle VMware, backup, storage and recovery operations.
Coordinate with ISPs, vendors and facility teams for infrastructure issues. ...

Network Infrastructure

Posted

5 days ago

HSP Scaffolding Sdn Bhd

MYR1,800 - MYR2,500 Per Month

Fresh Graduates

Record Keeping Microsoft Office Suite

Assist in preparing sales reports, presentations, and other documents as needed, compiling data and ensuring accuracy and clarity.
Handle customer inquiries and provide excellent customer service, addressing concerns and resolving issues promptly and professionally.
Coordinate with other departments, such as logistics and finance, to ensure smooth order processing and delivery. ...

Posted

6 days ago

Customer Service Assistant Customer Service Assistant

A&F Global Group Sdn Bhd

MYR1,750 - MYR2,400 Per Month

Fresh Graduates

Technical Support (CMM) Technical Support (CMM)

Near Train Station

Menjalankan urusan pengeposan segala tempahan pelanggan online dan offline, website & media social dan butikAda/Tiada Pengalaman
Menguruskan stok produk dan menjalankan kualiti check & control terhadap setiap produk
Memastikan stok inventori produk diurus secara efisien dan teratur mengikut standard yang ditetapkan syarikat ...

multitasking

Be an early applicant!

Posted

19 days ago

Tonasco Malaysia Sdn Bhd

Undisclosed

Coordinate Measuring Machine (CMM) Operation Quality Control (QC)

Near Train Station

· Provide feedback to CMM Programmers on measurement or program-related issues.
· Guide and monitor junior staff to ensure inspection accuracy and compliance with procedures.
· Conduct 5S activities and perform routine machine maintenance. ...

Posted

2 months ago

Live Chat Agent Live Chat Agent

DM Dasher Sdn Bhd

MYR3,200 - MYR4,800 Per Month

Contract

Customer Service Accuracy

Make Customer Happy
Encourage Customer to Purchase
Convert Customer into DASHER's friend ...

Posted

2 months ago

Customer Service Associate Customer Service Associate

Habib Jewels Sdn Bhd

MYR2,000 - MYR2,500 Per Month

Executive, Customer Service (Retail Help Desk) Executive, Customer Service (Retail Help Desk)

Prepare and verify customer documentation in compliance with company policies and procedures.
Achieve individual sales targets while contributing to the branch's overall performance.
Support daily branch operations and maintain a clean, organized, and welcoming outlet. ...

Customer Service

Posted

2 months ago

Hong Leong Investment Bank

Malaysia - Customer Service Executive Malaysia - Customer Service Executive

Assist in department project such as identifying and assessing customers’ needs to achieve satisfaction.
Participate and assist in marketing events and marketing campaign.
Possess Bachelor’s Degree in Business Administration, Hospitality Management or any other equivalent. ...

Posted

19 days ago

Inchcape Shipping Service

Customer Experience Assistant Customer Experience Assistant

Monitor port call communication and follow up with the relevant party to address pending issues
Hand over the business won to the local office to proceed with operations planning
Meet the Clients face to face occasionally to develop relationship ...

Posted

7 days ago

Zuellig Pharma

Internship - Technical Support Internship - Technical Support

Perform and process transactions in SAP accurately in a timely manner
Churn out and prepare reports on timely manner
Attend and participate in cross-functional discussions and meetings when needed ...

Posted

8 days ago

Sharp Electronics (M) Sdn. Bhd

Internship

IT Clerk - Selangor IT Clerk - Selangor

Assist in Log and document all support requests and incidents accurately.
Assist in ensure timely resolution of incidents within established SLAs.
Assist in escalate unresolved issues to higher-level support when necessary. ...

Posted

8 days ago

99 Speedmart

IT Service Desk Analyst (L1 - L2) IT Service Desk Analyst (L1 - L2)

Johor (Yong Peng)
Pahang (Gambang)
Assist with data entry management ...

Posted

12 days ago

VHR Consultancy

Technical Support Executive - Malaysia Market (m-f-d) Technical Support Executive - Malaysia Market (m-f-d)

Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...

Posted

13 days ago

Hager

IT Customer Service (Mandarin-Cantonese Speaking) IT Customer Service (Mandarin-Cantonese Speaking)

Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
Responsible in preparation of quotation based on the single line drawing by customers/sales
Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team ...

Posted

14 days ago

Accenture Southeast Asia

Support Engineer Support Engineer

Knowledgeable in products such as Windows, MS365, Azure Cloud, OR any related tools/technologies.
Knowledgeable in IT Service Management process.
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health. ...

Posted

a day ago

KENANN ENGINEERING (M) SDN. BHD.

IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )

Conduct factory acceptance tests, testing and commissioning procedures for all Kenann products.
Conduct training and product presentations for end users when required.
Prepare submission documents for tenders. ...

Posted

19 days ago

Yamazen Malaysia Sdn Bhd

Senior Technical Support Executive, Personal Care Senior Technical Support Executive, Personal Care

Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
Manage IT licenses and assets, including inventory tracking and procurement coordination. ...

Posted

20 days ago

Azelis

Information Technology Support Specialist Information Technology Support Specialist

Coordinate with principals to support and clarify product technical information requested by the sales team.
Assists in raise complaint report to principal whenever PC product's quality related received from CS or sales team
Handle complaint reporting to principals for PC product quality issues raised by Customer Service or the sales team. ...

Posted

20 days ago

LanceSoft, Inc.

IT Service Desk Analyst (L1 - L2) IT Service Desk Analyst (L1 - L2)

Support Microsoft Intune, Autopilot and SCCM/MECM
Troubleshoot Microsoft Entra ID Join, BitLocker and Microsoft 365
Manage ITSM tickets, assets, incidents and service requests ...

Posted

12 days ago

VHR Consultancy

IT Support Executive IT Support Executive

Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...

Posted

a month ago

BBW Books Singapore Pte Ltd

Customer Service Assistant Customer Service Assistant

Manage IT assets, software licensing compliance, preventive maintenance, and inventory records.
Record, track, and resolve support requests through the IT Service Management (ITSM) platform while meeting agreed service levels.
Ensure subscription-based software and applications remain active and operational, and provide after-hours support when required. ...

Posted

a month ago

FMX (M) Sdn Bhd

Proactively contact customers via phone or email when updates or follow-ups are required.
Follow up with agents on shipment status and ensure timely updates are obtained.
Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...

Posted

a month ago

IT Support IT Support

Crt Manufacturing Sdn Bhd

D365 Support Coordinator D365 Support Coordinator

Troubleshoot LAN, Wi-Fi and internet connection issues.
Provide support for Microsoft Office / Microsoft 365, email and user accounts.
Monitor and maintain company IT equipment and systems. ...

Posted

a month ago

Essentra

Admin Executive Admin Executive

Monitor order status and proactively resolve delivery or fulfillment issues.
Maintain accurate customer and transaction records within D365.
Arrange and coordinate local and international shipments. ...

Posted

19 days ago

A.M.MARKETING SDN BHD