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100+ Help Desk Jobs in Selangor - September 2026 - High Salaries
Showing 168 jobs results for
"help desk"
in Selangor
Never miss any updates for Help Desk jobs in Selangor
Manage Alert
Undisclosed
- Monitoring ticket timelines (SLAs)
- Contact with the end users by phone, email and chat
- Deep experience (or equivalent) in technical support ...
Posted
2 days ago
Undisclosed
- Provide basic support for Mac OS, iOS and Android devices.
- Troubleshoot network connectivity and workstation hardware/software issues.
- Perform preventive maintenance and remedial repairs. ...
Posted
3 days ago
Undisclosed
- Strong problem solving, organizational and analytical skills with demonstrated ability to resolve customer issues in the shortest time with the highest quality.
- Well developed interpersonal communication (written and oral) skills with the ability to document and explain complex technical problems and solutions to customers of all skill levels.
- Ability to keep grace under pressure, multitask and prioritize based on business needs, provide timely updates and manage customer expectations and handle complex situations while troubleshooting critical issues & maintaining effective communication with all stakeholders ...
Posted
21 hours ago
MYR3,000 - MYR5,000 Per Month
Malaysia
- Provide technical support and troubleshooting of hardware and software problem to the end-user.
- Participate in IT projects or new business initiatives involving IT requirement study, testing, training and implementation.
- System documentation, standard operating procedure, user guide maintenance. ...
Posted
20 hours ago
Undisclosed
- Support continuous improvement by maintaining knowledge articles, completing structured shift handovers, and contributing to a 24/7 global support operation.
- Accurately diagnose, categorise, prioritise, and escalate incidents and requests in line with service targets and operational standards.
- Ensure seamless handovers to resolver groups and between shifts, with clear ownership, status updates, and next actions documented. ...
Posted
3 days ago
Undisclosed
- Support Windows devices, Microsoft 365, Active Directory, networking, printers, and other IT applications.
- Configure and troubleshoot laptops, desktops, peripherals, and user accounts.
- Escalate complex issues to the relevant infrastructure, application, or vendor teams when required. ...
Posted
3 days ago
Undisclosed
- Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
- Responsible in preparation of quotation based on the single line drawing by customers/sales
- Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team ...
Posted
4 days ago
Undisclosed
Petaling
- Customer Engagement
- Communicate with customers and promote services
- Handle service-related inquiries, provide timely follow-ups, and ensure customer satisfaction. ...
Posted
5 days ago
MYR1,800 - MYR2,200 Per Month
- Perform desktop PC, printer, and IT equipment troubleshooting, upgrades, and maintenance.
- Maintain and configure existing customer IT systems, including PCs, servers, firewalls, switches, and other network devices.
- Perform routine maintenance on network infrastructure. ...
Posted
5 days ago
Focus On The Family Malaysia
Undisclosed
- Technical Systems & Innovation
- · Collaborate with teams (e.g. Website, Communications) to solve technical challenges such as Wordpress management, integrations (Adaptis-ipay88) and system optimisation.
- · Manage and optimise back-end systems (e.g. DynaMail, Alaya, SiteGIant, CiviCRM, Vodia, Automate, SiteGround, etc.) and system integrations (e.g. Adaptis-iPay88) to ensure reliability and scalability. ...
Posted
6 days ago
MYR3,000 - MYR5,000 Per Month
- Opportunities for promotion
- Responsibilities:
- Maintain essential IT operations, including operating systems, security tools, Microsoft Office 365 applications, email systems, laptops, desktops, tablets/iPads, printers and basic network. ...
Posted
6 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
6 days ago
Undisclosed
- Log all cases clearly in the system and follow up until resolution.
- Reproduce issues reported by clients and identify possible root causes.
- Escalate unresolved or complicated cases to the team lead/R&D with detailed information, steps and screenshots. ...
Posted
6 days ago
Savior Artigos Texteis Lda
Undisclosed
Kuala Kubu Bharu
- Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
- Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
- Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
7 days ago
Undisclosed
- Prepare regular status reports (e.g. open issues, upcoming renewals, task completion) for IT management.
- Maintain an up‑to‑date inventory of all IT assets (hardware, software, licenses, accessories).
- Track asset lifecycle (procurement, assignment, transfer, return, disposal). ...
Posted
7 days ago
Undisclosed
Petaling
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
9 days ago
Undisclosed
- About the Role
- Join our dynamic team in the heart of Kuala Lumpur! As a Mandarin-speaking Customer Support Specialist, you will be the front-line ambassador for our client, providing high-caliber technical and operational support to customers. This role is ideal for individuals who are passionate about technology, skilled at problem-solving, and dedicated to delivering excellent customer experiences.
- Key Position Details ...
Posted
9 days ago
Undisclosed
Petaling
- Manage and execute daily operations of Data Center facility to achieve high availability, security, and efficiency
- Participate actively in system infrastructure management and ensure its smooth operation, optimum performance, and safeguard data integrity
- Recommend continuous improvements and enhancements of performance, reliability, security and recoverability of systems and networks ...
Posted
9 days ago
Undisclosed
- Perform IT asset management-procurement, asset tagging, keep track of hardware and software inventory, movement and disposal.
- Maintain and file all IT installation media and documents.
- Ensure proper day-to-day operation of computers; responsible for ensuring smooth operation of the corporate computers & computer network ...
Posted
9 days ago
MYR2,500 - MYR3,500 Per Month
- We are seeking a highly competent, hands-on, and commercially driven Executive, IT Support Administration to manage the full spectrum of IT support, and infrastructure within our Corporate Division.
- This role is ideal for an IT professional who can independently troubleshoot technical issues, manage IT resources, coordinate with vendors, and provide reliable IT support to ensure smooth business operations.
- Key Responsibilities ...
Posted
10 days ago
MYR2,587.16 - MYR3,196.04 Per Month
- Responding in a timely manner to service issues and requests
- Repairing and replacing equipment as necessary
- Provide feedback on processes and make recommendations on areas to improve ...
Posted
10 days ago
Undisclosed
- Follow through and escalation to internal & external parties as necessary to resolve any issues from our customers
- Meet individual and team qualitative and quantitative operations performance metrics
- Collaborate closely with the Customer Service Operations team and SMEs in the delivery of relevant customer support initiatives ...
Posted
10 days ago
IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )
Yamazen Malaysia Sdn Bhd
Undisclosed
- Monitor site network connectivity (Wi-Fi, LAN) and coordinate with vendors for network issues.
- Support day-to-day security operations, including antivirus alert monitoring, phishing email response, and software license compliance checks.
- Manage IT licenses and assets, including inventory tracking and procurement coordination. ...
Posted
10 days ago
MYR2,800 - MYR3,500 Per Month
- Manage user accounts, access permissions, and system configurations
- Troubleshoot and resolve IT issues, escalating complex cases when necessary
- Maintain accurate documentation of incidents, solutions, and system changes ...
Posted
10 days ago
MYR2,800 - MYR3,400 Per Month
- Monitor system performance and ensure smooth day-to-day IT operations.
- Assist in basic network and server support under supervision.
- Log, track, and update all incidents and service requests in the ticketing system. ...
Posted
10 days ago
Undisclosed
- Coordinate with principals to support and clarify product technical information requested by the sales team.
- Assists in raise complaint report to principal whenever PC product's quality related received from CS or sales team
- Handle complaint reporting to principals for PC product quality issues raised by Customer Service or the sales team. ...
Posted
10 days ago
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