Help investigate and troubleshoot technical issues by gathering information, testing potential solutions, documenting findings, and escalating issues when appropriate.
Key Responsibilities:Assist in programming, software development, and system-related tasks assigned by the department. Support ERP system activities such as data entry, data verification, system updates, and basic troubleshooting. Assist in preparing documentation, reports, and system records. Support testing and checking of software functions and system processes. Work closely with team members on daily IT-related operations and tasks. Perform any other duties assigned by the superior from time to time.