Scheduling Appointments: Coordinating and scheduling appointments or meetings for staff members, clients, or visitors, and updating calendars as needed.
Handling Correspondence: Sorting and distributing mail, email, and other correspondence, as well as responding to routine inquiries or forwarding them to the relevant parties.
Food and Beverage Preparation: Assist in basic food preparation and beverage serving if required. Ensure all beverages are prepared according to company standards.
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Scheduling Appointments: Coordinating and scheduling appointments or meetings for staff members, clients, or visitors, and updating calendars as needed.
Handling Correspondence: Sorting and distributing mail, email, and other correspondence, as well as responding to routine inquiries or forwarding them to the relevant parties.
Food and Beverage Preparation: Assist in basic food preparation and beverage serving if required. Ensure all beverages are prepared according to company standards.
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Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude
Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use
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Greet and provide a warm welcome to arriving guests to ensure a welcoming first impression.
Assist with guest check-in and check-out procedures, coordinate VIP and special guest arrivals and departures, in accordance with established SOPs.
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