Lead end-to-end commercial negotiations with supply partners, working cross-functionally with Product, Engineering, and Legal teams to drive successful integrations.
Lead global monthly and quarterly business reviews (MBRs/QBRs), presenting performance insights, operational priorities and improvement initiatives to senior customer stakeholders.
Lead global monthly and quarterly business reviews (MBRs/QBRs), providing meaningful performance insights, improvement plans and recommendations to senior customer stakeholders.
Partner with D&C and Implementation Services to validate project scope of work and project costs before client presentation; secure client approval and support mobilization of all relevant teams.
Lead and develop a team of senior account management professionals, setting strategic direction and enabling the team to deliver against customer and commercial objectives.
Needs Assessment & Solution Design: Conduct in-depth needs assessments, collaborate with technical pre-sales and solutions architects to design tailored ICT and cloud solutions that address client requirements and deliver measurable business value.