· Lead audio system architecture, technical feasibility assessment, design reviews, and solution selection for headset, speakerphone, communication, and related audio products.
· Define and review acoustic, electro-acoustic, audio electronics, microphone, speaker, amplifier, codec, USB/Bluetooth audio, and DSP-related technical requirements.
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Provide engineering leadership on modern backend practices (microservices, cloud/container, messaging/streaming) and enforce coding, security, and quality standards.
Collaborate with cross-functional technology and business teams to translate requirements into robust technical designs and implementation approaches.
Manage production support of mission-critical system, lead production incident and problem management (investigation, resolution, root cause analysis and prevention) and drive continuous improvement for stability and performance.
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Knowledge Management & Continuity: Partner closely with internal technical subject matter experts to capture, document, and cross-train on critical institutional infrastructure knowledge, mitigating single-point-of-failure risks.
Vendor & Governance Management: Manage local vendor relationships, service level agreements (SLAs), and operational governance while aligning closely with global IT corporate standards.
Regional Collaboration: Liaise effectively with IT teams in APAC subsidiaries (such as Japan, Korea, Vietnam, Thailand, and Indonesia) and Headquarters in Europe to ensure operational alignment, compliance, and shared infrastructure standards.
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EPAM Hong Kong has been growing and emerging rapidly as an international IT consulting company that continuously attracts the top technology and engineering professionals worldwide.
The integration of top-notch consulting services and intelligent engineering back-end systems shape our superior service to the world’s leading clients in various industries from banking and finance to insurance, technology and life sciences.
By choosing EPAM Hong Kong, you're getting a job at one of the Caring Companies by the Hong Kong Council of Social Service for 3 years consecutively since 2021 and a dedicated, diverse community that will help you discover your fullest potential.
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Drive the delivery of strategic network initiatives, infrastructure transformation programmes, and technology refresh projects, ensuring successful execution within agreed scope, schedule, budget, and quality objectives.
Partner closely with application development teams, solution architects, and business stakeholders to understand application communication patterns, traffic flows, protocol behaviour, and latency-sensitive requirements, and ensure network solutions are optimized accordingly.
Lead end-to-end performance engineering initiatives by analysing application, server, transport, and network interactions to identify latency bottlenecks and implement enhancements that improve system performance.
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