Review of Customer End Use and End User Certifications (“EUC”), determine the validity of EUC by assessing the identified components for the intended use which is described by customers when procuring certain products.
Determine and assign local export/import country and U.S. license requirements to orders placed on hold within trade compliance software for trade control reasons. When necessary, escalate orders to department leader for guidance.
Reviews of current government restricted / denied parties list matches, to confirm decision for partner release or block within business software system (SAP GTS).
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Review of Customer End Use and End User Certifications (“EUC”), determine the validity of EUC by assessing the identified components for the intended use which is described by customers when procuring certain products.
Determine and assign local export/import country and U.S. license requirements to orders placed on hold within trade compliance software for trade control reasons. When necessary, escalate orders to department leader for guidance.
Reviews of current government restricted / denied parties list matches, to confirm decision for partner release or block within business software system (SAP GTS).
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Prepares complete, concise Failure Analysis reports for internal and external customer communications.
Adhere to organizational requirements on quality management, health and safety, code of conduct, legal stipulations, environmental, 5S policies and general duty of care.
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Responsible for overall Customer Service functions. Receive customer or sales representative inquiries regarding the company’s products and/or services.
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